Administrative Support Associate II

Position Summary:

The Gwinnett County Administrative Office of the Courts is seeking an administrative support associate to assist in all administrative aspects of the indigent defense program for all courts of Gwinnett County. The purpose of this position is to assist in various office procedures such as perform data entry for indigent defense, answer phones, provide customer service, and perform general office work in accordance with established policies and procedures.

Essential Duties and Responsibilities:

• Perform data entry.
• Review and verify information within JCATS (electronic case management system).
• Process invoices within JCATS.
• Assist with various monthly and yearly reports.
• Answer routine questions regarding the indigent defense program.
• Scan, archive, and retrieve records and documents.
• Cross train for various needs associated with the Administrative Office of the Courts.

Preferred Qualifications:

• Bachelor’s Degree and two years of clerical experience in a moderately complex office setting preferred.
• Efficiency in excel and word.
• Strong communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, attorneys, etc. sufficient to exchange or convey information and receive work direction.
• Strong customer service skills essential.
• Excellent organizational skills and attention to detail.

The applicant selected for the position is subject to a criminal background check.