Customer Service Associate I

The Gwinnett County Department of Water Resources is a publicly-owned utility, committed to providing excellent water, wastewater and storm water services at the best possible value to the citizens of Gwinnett County. The department is widely recognized for service excellence in the operation of 2 water production facilities, 3 water reclamation facilities and 226 pump stations. In addition, DWR maintains 3,667 miles of water lines, 2,654 miles of sewer lines and 1,325 miles of storm water pipe. The Department of Water Resources takes pride in stewardship of the environmental resources entrusted to us and pledge to be responsible as we manage water as a limited, but renewable, resource.

This class is responsible for providing general customer assistance related to area of assignment. Incumbents answer questions, process payments, and sort and distribute mail.

The grade for this position is A13(1).

Minimum Qualifications: