Open Enrollment 2020: A Complicated Shot at Reinvention

Open enrollment is a complex process under even the best of circumstances. In a pandemic year, it's causing employees and employers alike massive headaches — but it's also offering us a shot at reinvention. Employees were already big on their benefits before COVID-19 arrived on the scene. A February 2020 survey by Willis Towers Watson found that 37 percent … Source Recruiter

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