Receptionist/Admitting Clerk – BH Patient Business Services

At Kalispell Regional Healthcare, our mission is to improve the health, comfort, and life of those we serve. We believe in a better future for healthcare. With more than 4,000 employees, we are the largest private employer in the Flathead Valley. As we continue to grow, we look for people dedicated to service and quality.
Job Objective: Provide admitting, receptionist and secretarial skills for Brendan House, a busy, fast paced office. Maintain and exercise a high level of understanding of Brendan House processes and procedures. Ability to perform job objectives with little direction. Willingly assumes additional duties as needed to meet Brendan House needs. Proactively problem-solve, identify solutions and participate in implementation of solutions.
Responsibilities
1. *Maintain sensitivity and confidentiality while gathering admission information from residents and families. Maintain accurate and complete records.
2. *Customer service duties will include, but not be limited to, greeting customers, answering phones, and routing mail to the appropriate individuals. Serves as patient advocate.
3. *Responsible for scheduling meetings, to include reserving an appropriate meeting space.
4. *Responsible for supplies management and ordering.
5. *Responsible for data entry to include patient billing and accounting procedures.
6. *Interact professionally and appropriately with KRH employees at all levels including residents, family members and other guests/customers of the department.
7. *Collects payments and provides receipts as appropriate.
8. *Completes admission paperwork with new patients and/or families.
9. *Accurate tracking and recording of daily patient/resident census.
10. *Responsible for opening and closing procedures, including locking and unlocking office doors.
Qualifications
1. Ability to communicate effectively, through written and verbal methods, in a professional manner.
2. Strong math skills required. Experience with admitting procedures preferred.
3. Knowledge of modern office practices, procedures and equipment, including moderate experience with a PC.
4. A minimum of one year of experience with highly accurate data entry.
5. Proven ability to prioritize work and switch projects quickly.