Front Desk Patient Coordinator

The Front Desk Patient Coordinator is, first and foremost, a coordinator; his or her job is to ensure that all interactions between administration, employee, patients and outside services run as smoothly as possible. Front Desk Patient Coordinator make appointments, manage schedules, and confirming appointments, update electronic charts through data entry, as well as maintenance of appointments through the scheduling system; direct patients to the appropriate treatment rooms, take and process payments, keep inventory of office supplies, answering and returning phone calls, maintain the front desk area organized at all times, as well as the treatment rooms. In addition, Front Desk Patient Coordinator must posses sales skills, to promote office products and services, as well as to learn all Aesthetic treatment the clinic offers in order to sell and promote to new and current patients.

The primary goal is to effectively and efficiently manage the waiting room and front desk area. The Front Desk Patient Coordinator must be bilingual, verbal & written English and Spanish, a must.

5+ years of customer service, med/spa or wellness front desk experience is plus, but not a must; computer basic knowledge of Word and Excel is a must. Front Desk Patient Coordinator is expected to be and act professional at all times and is expected to act with the same knowledge used when interacting with patients and prospective patients.

Minimum educational requirement: High School Diploma or GED.

This is a growth position that will go from Part-time to Full-Time if employee passes the three month probation period, as well as a $0.50 cent per hour increase, upon approval of probation period.

Job Type: Part-time

Salary: $11.50 /hour

Job Location:

• Miami, FL

Required education:

• High school or equivalent

Required experience:

• Customer Service: 5 years

Required language:

• Spanish