Email and Database Coordinator

Sales, Service, & Marketing: Database Marketing/Analytics

Email and Database Coordinator – Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

The Phoenix Suns seek an Email and Database Coordinator to provide daily support for organization wide email initiatives.

Primary (Essential) Duties

Compilation of email request forms and timeline to ensure email requests are prioritized and completed on time

Work with Director of Marketing to coordinate email requests and execution process aligning all business stakeholders

Pull and upload segmented customer lists

Design custom email workflows within Oracle Eloqua

Create forms for data collection

Manage web tracking within Oracle Eloqua environment

Provide tracking and analysis effectiveness of all E-mail campaigns

Assist the database team with data collection and validation.

Perform Email database cleansing

Facilitate CRM Integration with email marketing environment

Execute A/B Testing for individual Email campaigns

Participate in weekly meetings and provide recaps of recent campaigns

Knowledge, Skills and/or Abilities

Experience with CRM and ticketing platforms preferred

Ability to present criteria to assist with list segmentation and database strategy

Desires the opportunity to increase knowledge and skillset around email applications and analytics

Basic knowledge of HTML a plus

Advance skills in Microsoft Excel and PowerPoint

Strong presentation skills and particular expertise in designing effective charts, graphs and tables

Strong attention to detail

Demonstrated ability to collaborate with colleagues across multiple business areas

Experience/Education Requirements

Bachelor’s degree required

1-3 years successful experience using Eloqua (preferred) or similar email marketing platform

Ability to present criteria to assist with list segmentation and database strategy

Experience using advanced visual presentation tools (Tableau/Spotfire) a plus

Technical experience in SQL a plus

Working Conditions and Physical Demands:
Traditional business hours with occasional weekends, evenings, some holidays and some overtime to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V