While the world of work was certainly well on its way to becoming more digital and remote-friendly prior to the pandemic, the arrival of COVID-19 accelerated the digital transformation timelines of many organizations. Years-long plans turned into overnight changes, showing us just how much our organizations can truly achieve in such a short period of time. To aid the sudden transition to virtual work environments, companies quickly turned to the tools they already had in place — such as email, Slack, and Zoom — …
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