Senior Application Developer/.Net

Description

POSITIONSUMMARY:

The Senior Application Developer’s role is todesign, develop and enhance software applications. This can also include translating business requirements fromfunctional specifications into technical requirements for development, application evaluation, application configuration, application and integration testing as wellas completing appropriate change management documentation.

The Senior Application Developer will also be responsible for delivering support to end users in the organization for specificsoftware applications. This includes troubleshootingapplications(providing Level Threesupport) andsoftware forall internal end users andexternal customers to resolve trouble issues per documented troubletickets

The responsibilities forthis role are:

Determine opportunities to streamline application supportactivities to achieve more efficient, timely, and cost effectiveapplication support results
Provide Level Two 24X7 support for software applications underarea of responsibility
Develop user documentation and participate in user training when needed
Assist inresolvingcomplex data and application issues
Assist in thedesign, delivery, and improvement of software applications when called upon to do so
Stay up-to-date on software applications under area of responsibility to always ensure the highest level of service and support to the organization
Obtain any certificationsneeded to beableto effectively support applications in scope
Mentor peers to help thembuild capabilities
Document troubleshooting instructions(continuous improvement)
Improve efficiency of team to resolve problems

Qualifications

REQUIRED SKILLS

Expert understanding of one or more software applications in order to provide efficient and effective Level Three support of the applications(s)
Strong team player with willingness tocollaborate
Strong analytical and problem solving skills
Strong capability to execute tasks with quality
Proficient oral communication skills
Ability to utilize existing resources to resolve problems (Level Two support)
Ability to develop new resources toresolve problems more effectively
Good time management skills (i.e. works efficiently)
Ability to work within a team environment as well asindependently
Strong understanding of the software applications under areaof responsibility
Experience with and knowledge of one or more applications inSGWS’s landscape
Capability to understand SGWS’sapplication portfolio as wellas how the different systems contribute to daily business operations

This specific role will be on the Commercial Information Systems & Support team which primarily performs application development and support for our commercial user (sales tools, pricing tools, goals, incentives, etc..). Additionally, this position includes being a proactive participant in the SGWS Release & Change, and Incident Management communities. The following is of chief importance for this position:

Knowledge of SQL, HTML5, JavaScript, .NET, C#, Cloud technology, SSRS, APIs, ETLs, MS Productivity Suite
Reporting / metrics gathering
Proficient understanding of software development methodologies
Strong analytical and problem solving skills
Excellent written and verbal communication skills
Ability to utilize existing resources to resolve problems
Self-sufficiency and a proactive nature

EDUCATION

High School diploma, GED or vocational trainingRequired
Bachelor’s or Technical Degree Required (computer science, information systems, business administration or other industry related curriculum)
Note: Sufficient and relevant work experiencemaybe considered in lieu of the educational requirements

EXPERIENCE