Sr. IAM Administrator

Overview
The Administrator’s primary responsibility is to deploy, configure and implement the company’s leading Identity Governance (IGA) solution to meet company requirements. This role will also, support the team that is responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides Tier 1 and 2 technical support for the environments they support, they work incidents and requests through a ticketing queue.

Duties and Responsibilities
General

Stay current on supported technologies through various training opportunities

Identify opportunities to enhance processes, procedures and policies relating to administrative function

Travel less than 25%

Participate in 24 x 7 on call rotation

Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping

May require occasional lifting/lowering, pushing, carrying, or pulling up to 50lbs

Wintel Admin

Maintain and enhance server platforms and related computing environments including cloud and on premise virtual and physical server hardware, operating systems, applications software and all configurations

Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other network and system problems, and replace defective components when necessary

Operate master consoles to monitor the performance of computer systems and networks, and to coordinate server access and use

Coordinate and implement server and systems security measures to protect data, software and hardware

Lifecycle and Asset management – tracking and identification of all team supported hardware and software

Qualifications

Minimum Qualifications

Bachelor’s or technical degree in related field or equivalent experience

3 or more years of expert level experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers

Good verbal/written communication skills

Self-starter / motivated

Strong attention to detail

Ability to diagnose when a system or environment has a problem, issue or fault and resolve

Ability to create, read, analyze and interpret technical diagrams and written procedures

Strong team player who can work across multiple functions

Familiarity with ITIL concepts

Preferred Qualifications
Qualifications also include:

3-6 years of industry experience in customization, configuration and deployment of any Identity Management and Governance products such as Saviynt or SailPoint

Thorough domain knowledge on the below areas of IGA

User Lifecycle Management, Provisioning and Reconciliation

Auditing, Reporting and user activity Monitoring

Access Certification

SOD

Possess professional level industry certification(s)

Certified Identity Management Professional (CIMP)

5 or more years of expert level experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers

Strong technical presentation and communication skills, both verbal and written

Provide accurate and timely updates to work tickets, incidents and outages

ITIL Foundation certified

Specialized Skills and Technologies

5+ years of administrative experience in an environment supporting 300+ production Microsoft Windows servers

3+ years of experience providing administrative experience in an environment supporting Linux operating system

5+ years of experience supporting VMware Virtual Infrastructures

4+ years of experience supporting server hardware platforms such as: Cisco UCS, Dell, HP

2+ year(s) of experience supporting cloud infrastructures such as: Azure, AWS

2+ years of experience supporting and tuning administration tools such as SolarWinds & MS SCOM

Specialized knowledge

Knowledge of Web Services (REST/SOAP)

Knowledge of security/authorization model of popular enterprise and SaaS applications like SAP, Salesforce, Microsoft Office 365, etc

Experience in Powershell, Unix Shell/Perl scripting, Batch Jobs

Operating Systems – Microsoft, Linux

Hypervisor – VMWare

Server Manufactures – HP, Dell, Cisco, IBM

Cloud providers – Microsoft Azure, Amazon AWS

Knowledge of network components (WAN and LAN)

Working knowledge of storage and data protection technologies

Abilities

Ability to ascertain when a system or environment has a problem, issue, or fault.

Ability to analyze and solve problems, thinks outside of the box and grasps technical concepts

Ability to arrange processes or data in order or patterns specific to polices, processes, or system requirements.

Ability to combine information or data to find relationships among seemingly unrelated events

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.