NetOps Specialist – Mid (New Orleans)

NetOps Specialist – Mid

Location: United States – Quantico, VA

General Duties and Responsibilities

The selected qualified candidate under broad direction will be responsible for providing NetOps services in connection with the Next Generation Enterprise Network (NGEN). NGEN is the acquisition approach designed to provide network services to support the Department of the Navy’s intranet system, one of the largest in the world.

Under general supervision, monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate. Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. Provide incident notification to Government representatives. Five to nine (5]9) years of experience required. l others.

Key Qualifications and Requirements:

• Must have one of the following: Securty+ or GSEC or SSCP or higher
• Must have one of the following: MTA or MCTS or MCSA

Education: HS Diploma or GED

Experience: 5 – 9 years of experience required.

U.S. Citizenship: U.S. Citizenship Required.

Security Clearance: Secret – Will submit the right candidate for secret clearance if you do not currently have one

Benefits with our company is outstanding, see below for highlights:

We offer a Health Plan, Dental Plan, Vision Plan, Long Term Disability, Short Term Disability, and Prescription Plan.

We have United Choice and you become eligible for benefits the day you start work. Our dental is through United as well.

We offer a retirement plan (with a Roth option) through the Online401k and match all contributions up to four percent. The company match is immediately vested.

We also pay for training and reimburse employees for passed certificates.

We observe 7 holidays, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Thanksgiving Friday, and Christmas Day, and give employees 2 floating holidays to be taken when they wish.

Employees accrue comprehensive leave each pay period to provide for vacation, personal days, or sickness. This equals about 18 days a year.

We provide $50,000 of Life Insurance

Whenever possible, we offer flex time. We understand the need for a proper work-personal life balance and try to accommodate employees when needed.

Capriccio Software, Inc. is a commercial software vendor and professional services organization headquartered in Fredericksburg, Virginia. We provide professional services in the classified IT arena as well as Business Intelligence and Microsoft .Net development services for public and private sector organization inclusive of the Department of Defense as our largest customer. Capriccio also develops and markets its own commercial software product. Additional information regarding Capriccio Software, Inc. is provided at: www.capricciosoftware.com.

Capriccio Software, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Capriccio Software, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Capriccio Software, Inc.’s employees to perform their expected job duties is absolutely not tolerated.