Medical Assistant – MA – Pediatrics – Metairie

Medical Assistant – MA

This job provides individualized, medical care of assigned patients in person, electronically and via telephone, as needed, under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and must be able to maintain positive relationships with patients and their families. Must also work effectively with fellow Ochsner employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending Physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses Ochsner data systems to document pertinent medical information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner’s discretion.

SHIFT

Monday – Friday 8:00 AM – 5:00 PM

Occasional Travel Required (in New Orleans Area)

WHAT YOU’LL DO

Supports the patient and provider throughout the patient visit

Ensures the patient and provider are prepared for the visit

Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment

Provides excellent patient service through effective communication both over the phone and in person

Completes appropriate documentation including patient registration if necessary

Maintains required clinical knowledge, technical skills, training and credentials through personal professional development

Handles other duties as assigned effectively and efficiently

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

WHAT WE SEEK

Education

Required – High School diploma or equivalent

Preferred – Completion of a formal training program, Medical Assistant program

Work Experience

Required – Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.

Certifications

Required – Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.

Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

Must have computer skills and dexterity required for data entry and retrieval of information

Must be proficient with Windows-style applications, various software packages specific to role and keyboard

Strong interpersonal skills

Strong customer service skills

WHERE YOU’LL WORK

Ochsner Health Center for Children – Metairie provides general pediatric care close to home. Conveniently located in Metairie at 4901 Veterans Blvd., our pediatricians are standing by to treat your child’s everyday cold or complex issue and keep them up to date with their regular immunizations and screenings. From newborns to toddlers to teenagers, your child’s healthcare needs are covered.

WHAT WE OFFER

Ochsner offers a comprehensive benefits package designed to accommodate the diverse needs of its employees.

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WHO WE ARE

Ochsner Health System is Louisiana’s largest non-profit, academic, healthcare system. Driven by a mission to Serve, Heal, Lead, Educate and Innovate, coordinated clinical and hospital patient care is provided across the region by Ochsner’s 28 owned, managed and affiliated hospitals and more than 60 health centers. Ochsner is the only Louisiana hospital recognized by U.S. News & World Report as a “Best Hospital” across three specialty categories caring for patients from all 50 states and more than 80 countries worldwide each year. Ochsner employs 17,000 employees and over 1,000 physicians in over 90 medical specialties and subspecialties, and conducts more than 1,000 clinical research studies. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.

ARE YOU READY TO TAKE A STEP AND JOIN OUR MISSION TO SERVE, HEAL, LEAD, EDUCATE, AND INNOVATE?

Discover Ochsner. Apply Today!

Ochsner is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability, or any other characteristic protected by law.

Primary Location

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LOUISIANA-New Orleans Region-Metairie

Shift

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Day Job