Library Assistant

An Equal Opportunity Employer

POSITION AVAILABLE: Library Assistant

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Job Title: Library Assistant Pay Type: Hourly

Status: Part-Time Pay Rate: $12.55

Hours per week: 19 or as needed based on business needs Benefit Eligibility: Not Eligible for Benefits

Position Close Date: Open Until Further Notice

This Library Assistant works with a team of individuals to provide consistent, dynamic, and excellent customer service to

library patrons. The incumbent assists with the daily operations of the library and performs related duties as assigned.

Duties and Responsibilities

Essential

Provide excellent customer service to library patrons. Register new library patrons and issue patron cards; update patron

records when appropriate. Check out and renew items. Receive and check in items returned and prepare them to be

shelved or sent in delivery to other locations; resolve fines and fees when appropriate. Provide informational assistance to

patrons and refer questions as needed. Make decisions based on library policies and procedures.

Assist with technology questions including Microsoft Office, internet, faxing, job searches and social media needs.

Troubleshoot common lab and internet problems. Answer questions about operating e-readers and mobile devices for the

library’s electronic materials. Provide reference assistance utilizing library and state databases, library materials, and

quality online sources. Provide reader’s advisory services.

Sort and shelve materials according to Dewey Decimal Classification. Operates sorting machine and performs routine

maintenance on machine. Maintain order of items on shelves. Maintain physical appearance of library.

Marginal

May run reports and utilize library technology to gather data and manage member accounts and library collections.

May develop and provide basic library programs. Plans, designs, and implements programming. Promote library

collections and services by publicizing, planning, and conducting programs. May open and close the library and ensure

the security of the building.

Performs other duties as assigned.

Working Conditions

Physical Requirements: The job requires the employee to constantly stand, twist/turn, maintain flexibility, hear, listen, see,

and speak clearly; perform manual dexterity movements; frequently stoop/bend and walk; seldom sit, kneel, crawl, and

balance. The job also requires the employee to lift and carry 10-25 lbs; reach at, above, and below shoulder height; grasp

objects weighing 10-25 lbs.; push and pull objects weighing 50 lbs.

Mental Requirements: The job requires the employee to read, write, perform clerical duties, comprehend and use

perception, perform alphabetical and numerical sorting/filing, and perform basic math.

Technology, Equipment, and Devices: The job requires the employee to regularly operate and exhibit proficiency with

computers and commonly used Microsoft applications, library systems and databases, email and cloud environments, and

social media. The job requires the employee to operate and occasionally troubleshoot general office equipment as well

as smartphones, tablets, e-readers, gaming equipment, new consumer technology, and book carts.

Work Environment: The job requires the employee to be subjected to repetition, working alone, working around others,

verbal contact with others, face-to-face contact, inside environments, mechanical equipment, and moving objects.

Expected Hours of Work: The job requires employee to work a varied schedule, including days, evenings, and weekends

(Saturday and Sunday). Position schedule is subject to change at any time at the discretion of management.

Expected travel: The job requires limited travel for training and conference activities.

Minimum Qualifications

Knowledge, Skills, and Abilities: Proficient with standard Microsoft applications (including Office applications), online

library automation system and online searching. Understands the role of technology in providing library services and is

proficient in that technology. Ability to learn and adapt to new software and equipment technologies.

Exemplary customer service and desire to work in a public service role. This position requires excellent interpersonal

skills and the ability to communicate effectively and appropriately with people from diverse backgrounds, including youth,

families, volunteers, and coworkers. Builds and maintains positive working relationships with individuals at all levels of

the organization and fosters positive partnerships with outside organizations.

Experience: 1-2 years experience in library, event-planning, education, retail or customer-service related position or

similar experience.

Education: High School Diploma or G.E.D., or equivalent combination of experience, education, or training.

Training, Licenses, or Certifications: None

Supervisory Responsibility: None

Preferred Qualifications: A college degree or 2 years of postsecondary education, or equivalent education, training, or

experience. Bilingual, preferably Spanish-English, Russian-English, or other languages. Desired personal attributes

include: a positive approach to interacting with the public, a continuous desire to update technology skills, and a sense of

humor. Familiarity with e-readers, mobile devices, and library’s digital content.

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