Escape Lounge Agent – Minneapolis St Paul Airport

Work in an Executive Airport Lounge
Minneapolis St Paul International Airport
Work within a brand new, professional hospitality team
Great benefits; medical, dental, vision coverage, basic life insurance etc.
20 – 40 hours per week

MAG is the UK’s largest airport operator owning numerous airports and aiding the transit of over 50 million passengers annually and 650,000 tonnes of freight to 225 global destinations. We have recently landed in the US and are currently supporting a growing number of airports across the US with key services including: premium passenger lounges, car parking, airport security, firefighting, engineering, advertising, property development and more.

Reporting directly to the Lounge Manager, we are currently looking for a motivated and experienced Lounge Agent to join a new and professional hospitality team within our exclusive Escape Lounge at Minneapolis St Paul International Airport. This role requires an experience and rounded hospitality as the duties are varied. You will be:

Meeting and greeting our customer in a professional and courteous way
Ensuring that the lounge area is maintained and presented to the highest possible standard
Taking bookings and keeping accurate records of each customer
Serving and taking payment for food and alcoholic beverages
Maintaining stock levels
Liaising with suppliers and contractors
being involved in the training of new staff etc.

This is a role that will empower you, give you responsibility and give you new skills.

We are not aiming for "okay", we strive for excellence and to be the benchmark service provider. Therefore, this role will require the delivery of innovative solutions and quality service in line with business objectives and MAGs elevated company standards.

Position Requirements

You

As the successful candidate, you will have extensive experience within the hospitality sector with a proven track record in the deliver of high end hospitality services. You must be a team player and be able to work in collaboration with your team mates. We have an inclusive, professional culture and only employ staff who embrace and share these principles. Given the nature of the airport lounge, you will have to be flexible around shift times and availability. It is critical that you are computer literate and have used booking systems and electronic point of sales systems previously. You must be over 21 years old to comply with our service of alcohol policy.

To be successful in the role, you will have a high energy/can-do attitude. You must be able to deliver on time and to the highest standard. We will give you the support, skills and tools that you need to be successful if you can bring the drive, personality and desire.

What we Offer

MAG is a global business that continues to expand not only across the US, but across the world. We want to be the number one airport support service business across the US and believe that great service starts with its people. This is why we offer great training and career opportunities. Our benefits package is one of the most generous in the industry with medical, dental, vision coverage and basic life insurance to name a few. We are growing rapidly in the US and as such, can offer great career options for outstanding people.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.