Hotline: 678-408-1354

Client Technology Analyst II/UKHC

Required License/Registration/Certification

ITIL v.3 or 2011 Foundation; Microsoft MCSA : Windows 7, Microsoft MCSA : Windows 8 or Microsoft MCSA : Windows 10. Certifications are required within one year of hire date.

Physical Requirements

The physical requirements of this position include: regularly lifting, pushing, and/or

pulling objects up to 50lbs; occasionally regularly lifting, pushing, and/or pulling objects over 50lbs; sitting for extended periods of time with intermittent repetitive motions (such as typing), occasionally standing and/or walking with objects between 10-25lbs; occasional exposure to loud noises and/or extreme temperatures; and some job related travel.

Shift

Primarily Monday – Friday 8:00 a.m. – 5:00 p.m. with some extended hours, holidays, and/or weekends per business needs.

Job Summary

UK HealthCare Information Technology Services has posted the Client Technologies Engineer II role. This role will be held accountable for establishing strong credibility & collaboration with our physicians, customers, department leadership, affiliated organizations, and all I.T. staff members. This is a highly matrixed organization which requires excellent interpersonal skills, persuasion and influencing skills, ability to participate in large multi-disciplinary teams with significant amount of varied work assignments. The successful Client Technologies Engineer II will be responsible for PC Standard Operating Environment (“SOE”) configurations to include Operating System design and image management; File and Print services; PC, Macintosh, Thin Client and Mobile Device Systems Management including Centralized virus protection and Microsoft System Center tools; centralized elevated support and patch delivery; and implementing self-help / self-heal services. Additional responsibilities include adherence to standards, processes, and procedures; adherence to the UK HealthCare Behavioral Expectations; and project management. UK HealthCare is a comprehensive healthcare system consisting of the medical, nursing, health sciences, public health, dental and pharmacy patient care activities of the University of Kentucky in Lexington, KY, and in several off-site locations. UK HealthCare is expanding through the construction of a new hospital and potential future acquisitions. All UK HealthCare employees commit to providing excellent service and promoting a positive image while adhering to UK HealthCare Behavioral Expectations and Standards which include being: customer centered, service focused, quality driven, resource wise, and growth oriented. This position requires you to obtain ITIL v.3 or 2011 Foundation; Microsoft MCSA : Windows 7, Microsoft MCSA : Windows 8, or MCSA : Windows 10. Certifications are required within one year of hire date.

Skills / Knowledge / Abilities

The ideal candidate will have the following skills: Enterprise desktop support; image management; enterprise systems management; computing hardware; computing software; problem solving; excellent interpersonal and communication, both written and verbal; project management methodologies and practice; and Microsoft Project knowledge. ITIL v.3 or 2011 Foundation; Microsoft MCSA : Windows 7, Microsoft MCSA : Windows 8, or MCSA : Windows 10. Certifications are required within one year of hire date.

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Prefer a Bachelor’s degree and 3 years of previous experience in an academic healthcare

environment that demonstrated exceptional performance in the development, implementation and direct oversight of industry and service management best practices.

Microsoft Project knowledge also preferred.

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Contact Us

Eltas EnterPrises Inc.
3978 Windgrove Crossing
Suite 200A
Suwanee, Georgia
30024, USA
contact@eltasjobs.com

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