Systems Administrator (REMOTE)

Provides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems. Provides second level problem identification, diagnosis and resolution of problems. Provides support for the dispatch system and hardware problems and remain involved in the resolution process. Provides support for the escalation and communication of status to agency management and internal customers. Must possess experience in one or mores systems and architectures and associated hardware: mainframe, mini, or client/server based.

This position is 100% full-time remote employment. No onsite hours required.

Requirements:

• A Bachelor degree from an accredited college or university preferred; Associate Degree required
• Minimum of 5 years’ experience in a related field
• Experience with Oracle Identity Management is preferred
• Strong analytical skills and experience with SQL Server and Oracle databases
• Applicants selected must have a completed NACLC investigation and need to meet eligibility requirements
• Knowledge of Windows Server 2008 and Linux operating systems and experience with installing/configuring and customizing software
• Familiarity with ASP.net, C#, Java, JavaScript, PowerShell, VBScript, and Visual Basic preferred
• Demonstrated ability to establish and provide positive customer service support
• Experience with troubleshooting software errors and performance issues
• Personal initiative and a willingness to take on challenges and resolve discrepancies