Supply Chain Coordinator I

Black Diamond Structures Inc. is an Austin, Texas based early nanotechnology company. We are seeking a Supply Chain Coordinator I. This is a full-time position which will initially be an individual contributor role.

The Supply Chain Coordinator will be accountable for managing all aspects of shipping routes and delivery, specifically regarding customer satisfaction. The Supply Chain Coordinator works in the transportation and the warehousing of goods. Processes orders and oversees cycle of order fulfilment. Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely. Managing accounts and coordinating with other departments are essential qualities to possess in this position.

Essential Functions and Basic Duties

Manage the maintenance, preparation and routing of PIs, AWB and other required shipping documentation.
Assist in the preparation of loads for shipments
Communicate with van lines and airlines to ensure prompt pick-up and delivery of shipments
Track and analyze mis-shipments
Respond to customer inquiries and refer clients to the appropriate channels Keep up to date with technical developments, especially those that can save time and improve reliability.
Generation and application of shipping & product labels
Manage shipping logs & associated record retention
Streamlines shipping and transportation processes
Makes sure warehouse capacity is kept at optimal levels

Candidate will work collaboratively with the sales team and should expect regular supervision. Ability to interact with a diverse group of individuals including sales, engineers, and technicians. Capable of working independently or in a team environment.

Position Requirements: Education

Associates degree or Bachelor’s degree in related field or equivalent experience

Knowledge and Experience

3+ years’ experience in customer service or logistics management
Understanding of quality management principles
Experience in customer service will be appreciated
Proven capabilities with logistical planning, limited resources allocation
Proficiency in Microsoft Office applications expected

Personal Attributes

Attention to detail
Demonstrated capability to learn on the job quickly
Self-motivated and able to work well independently or in a team
Must be detail oriented and highly organized
Ability to complete tasks with minimal supervision with a strong sense of urgency
Ready and willing to complete basic maintenance tasks on occasion (ex. mopping, sweeping)

Job Type: Full-time

Salary: $40,000.00 /year

Experience: