Sr. Analyst, Revenue Management

Sr. Analyst, Revenue Management – Perfect Day

Great vacations begin with great employees!

Combine your experience and sense of adventure by joining our exciting team of employees in Miami, Florida. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary:

This position supports strategic decision-making through critical thinking, quantitative/qualitative analysis, and effective communication of concepts, results, and potential impacts. The role is responsible for the creation and maintenance of onboard revenue management strategies along with the management of these practices resulting in revenue optimization. Primary focus for this role will be working on the optimization of the shore excursion revenue for the private destinations. Candidate must have strong analytical skills and the ability to review processes, identify improvements and oversee implementation of changes.

Essential Duties and Responsibilities:

• Designs and conducts quantitative analysis of revenue drivers, including the determination of appropriate methodology/statistical techniques.
• Develops and communicates revenue strategies for onboard revenue to gain efficiencies, improve functional capabilities, and implement critical business initiatives which impact P&L performance. Develop pricing models, tours packages, seasonal pricing strategies, and tour positioning which will bolster revenue growth.
• Analyzes and revenue management of annual revenue in excess of $300M and determines adjustments to strategy, operations, or offerings to drive onboard revenue growth.
• Directs the development, enhancement, and maintenance of pricing strategy models across different regions and target demographics. Supports the management of data, data mining, modeling and scoring.
• Supports onboard revenue management functions which include price management, reporting, audits, and analytical querying.
• Manages the development and validation of price optimization tools to maximize revenue opportunities based on price elasticity, cost drivers, and demand analysis through the utilization of multifaceted statistical methods.
• Develops and maintains the forecast for shore excursion revenue and provide other relevant data and analysis to the budgeting process.
• Focuses on business performance monitoring and reporting by creating business intelligence reports to assess the current performance and to understand business risks in order to meet year-end forecasts.
• Leads the identification and validation of guest segments and develops strategies to drive spend, loyalty, improved retention, and acquisition.
• Develop and implement benchmarking reports to evaluate competitors pricing and potential threats.
• Performs other duties as required.

Qualifications:

• Masters of Business Administration (MBA) or Master’s degree (MA) preferred
• Bachelor’s degree (BA) with a degree focus in Business, Finance or other quantitative discipline required
• Five+ years’ experience and/or training in an analytic or quantitative discipline required; or equivalent combination of education and experience
• Must be able to demonstrate understanding of revenue management concepts and tools and demonstrate understanding of basic economics as well as statistics
• Strong computer skills including data mining, SQL, and advanced Excel
• High level of knowledge of personal computers with associated financial and statistical software and communication packages. Specifically, familiarity with Hyperion Essbase, Oracle Database, SAS Enterprise Guide, and Microsoft Suite.
• Understanding of statistics, such as statistical testing, regression, etc. preferred
• Demonstrated aptitude for problem solving and problem identification.
• Ability to collect, analyze and interpret revenue performance data
• Ability to make strategic and tactical decisions with large financial impacts with minimal supervision
• Ability to structure logically quantitative analyses of complex issues
• Familiarity with business forecasting
• Proven track record in program and project management and implementation, metrics development and analytics.
• Excellent interpersonal skills to communicate with all levels of management, guests and employees.
• Ability to effectively present information to senior leadership.
• Ability to work in fast paced environment with multiple projects and priorities.

Join our team as Sr. Analyst, Revenue Management. Once you apply, it will take you 10-15 mins to complete our application, which will help us better qualify your candidacy. If you are being considered for this position you will hear back from us within the next 30-60 days. During this time, you can view your application status on our career site.

Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.

Job Type: Full-time