Senior Program/Project Manager

Description

• Develop a project roadmap based on understanding of business objectives and alignment with business priorities using both waterfall and agile methodologies; clearly articulate the business benefits and objectives to the teams

• Manage all aspects of a given project including:
• Develop, maintain and report on plans, schedules, budgets and resource assignments for programs and projects
• Drive escalation and address resolution of issues (budget, resources, scope change, etc.)
• Identify and manage mitigation plans for project risks
• Communicate project changes and events to concerned parties and re-baseline plans as required

• Proactively set performance expectations with the team and support them on the delivery in order to drive consistent results

• Lead cross-functional meetings and foster teamwork (Internal and external clients, vendors, business unit functional areas, project development teams);

• Facilitate communications among project participants to expedite project processes and to resolve issues and problems

• Represent the project to senior management, reporting on budget, schedule, process and status

Knowledge, Experience & Qualifications

• BA/BS or equivalent experience (MBA would be a plus)
• At least 7 years functional experience in the following areas
• Hands on experience as a Project/Program Manager utilizing a Waterfall and Agile methodologies
• Hands on experience managing global software development teams
• Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites, including disparate global delivery centers.
• Strong leadership, consultative, team-building, and influencing skills
• Excellent communication skills and proven ability to work effectively with all organizational levels, including senior executives
• Effective business development skills including proposal development and preparation, business case/plan development
• Strong project management and organizational skills
• Strong decision-making, problem-solving and analytical skills
• Competency in the following:
• Project management methodology and tools for both Waterfall and Agile methodologies
• Computer systems and processes and PC desktop applications
• Business unit products and operations
• Vendor management skills
• Project Management in regulated industries
• PMP and/or ACP Certifications is a plus
• Operational knowledge of ITIL processes and tools is a plus
• Ability to travel