Scrum Master for ServiceNow implementations

OwlPoint is looking for a Scrum Master to support our Southern Florida team with the implementation of ServiceNOW for multiple customers. This person will play a key role in the Agile software development responsible for ensuring Scrum practices and processes are followed. Responsibilities include:

• Serve as liaison between project teams, product owners, developers and QA team.
• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, oversee and manage backlog, sprint and release planning, demos and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress.
• Assist with prioritization and resolution of defects / bugs.
• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Identify and remove impediments, prevents distractions to the team.
• Facilitate discussion and conflict resolution.
• Form strong business relationships and partner across the enterprise for effective cross-functional project delivery
• Maintain process documentation.
• Ensure the development teams are practicing the core Agile principles of collaboration, prioritization, team accountability, and visibility.

Requirements:
A qualified candidate should have the following experience or capabilities

• Certified Scrum Master with at least 2 + years of experience in this role post certification
• Deep understanding of Agile principles and iterative development methodologies
• Ability to understand technical issues and identify the means to resolving them
• Strong analytical and problem solving skills with a high attention to detail.
• Creative and efficient in proposing solutions to complex, time-critical problems
• Ability to deal with multiple projects and deadlines
• Collaborative in driving decisions.
• Excellent interpersonal skills, ability to work with diverse personality types.
• Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
• Experience working with ServiceNow implementations and the ServiceNow SDLC
• Experience with introduction of Agile in a hybrid environment (waterfall) and interfacing between the two is a plus.
• Strong understanding of SDLC and QA processes
• Demonstrate a high level of initiative and be a self-starter, solution seeker
• Must be extremely resourceful and enthusiastic
• Display a capacity to learn quickly and responds well to changes and opportunities
• Focus and understanding of customer needs, always place the customer first
• Comfortable leading meetings and engaging with group business heads.
• Must be a hands on and independent, overseeing the entire project deliverables and resources; and report back to the senior management team
• Demonstrate broad knowledge of business processes