Quality Claims Coordinator – Coral Gables, FL

Purpose of Position

This position will work closely with Credit and Collections, Sales Department, Traffic Claims to research open invoices, and to process pending open claims in a timely manner. In this role, will also maintain compliance with company guidelines, and will perform clerical duties as needed.

Responsibilities

• Review, research and process claims in a timely manner, and in accordance with company policies and procedures and established timelines.
• Assist in obtaining the necessary documentation in order to ensure that claims go through approval processes without interruptions or delays.
• Scan and save all miscellaneous debits with documentation attached by Accounts Receivables in open deductions report.
• Update and maintain daily progress on pending cases.
• Review Miscellaneous Debit workbook weekly to match credits entered and prepare offset requests.
• Partner with Sales team to review open invoice discrepancies including chargebacks/ miscellaneous debit deductions and finalizing credits entered in the system.
• Work with Financial Managers, A/R Credit and Collections and members of Sales team, to enter credits.
• Perform clerical duties as needed.
• Prepare status report based off of the Open Deductions Report on a weekly basis and/or as needed.

Minimum Skills Required

• High School Diploma or equivalent.
• Knowledge of Microsoft Office Programs (i.e. Word, Excel and Outlook).
• Experience in Oracle system.
• Excellent analytical skills.

Preferred but not Essential

• 4 year College Degree.
• Knowledge of Claims Process.
• Ability to prioritize and manage several different tasks.
• Excellent analytical skills.

Additional Comments

• Ideal candidate needs to be a person who works well with others, who has good communication skills, willingness to learn new procedures quickly and take full part in their responsibility as part of a team.

Required Skills

Required Experience