The Sales Associate – Cashier provides customer service, transports merchandise to sales floor, stocks shelves, rotates and displays merchandise, and operates the cash register. The Sales Associate must provide support services by working with individuals with disabilities or disadvantages.
Responsibilities and Duties
Provides good customer service by greeting customers, offering assistance in selecting merchandise and offering alternative or additional merchandise when the customer is making a purchase. Greets every customer with “Good Morning (afternoon)” as they routinely perform their duties.
Maintains a neat and orderly appearance in the store which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and all other housekeeping duties. Assists in the rotation of merchandise according to established procedures. Relieves other clerks during breaks, lunches and emergencies. Accurately operates the cash register, including sales, voids, over-rings, correct pricing, inventory control, receipting to customer, accepting money, credit cards, checks, and making change. Responsible for cash register funds including before and after counts, daily reports, and accounting for overages and shortages. Assists with the security of the cash register, store inventory, and observes all customers to reduce pilferage of Goodwill property. Recognizes that all items donated or purchased by Goodwill belong to the company and are not to be taken, given away or sold inappropriately. Assists the Store Management with cash, cash receipts, bank, and reporting all unusual or suspicious occurrences as they happen to management. Assists customers at the dressing rooms and keeping the area clean at all times. Assists with the achievement of sales goals for the store. Attends meetings and training session as required. Maintains acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges. Works closely with store management and other associates to ensure donations reach the sales floor in a timely manner. Cleans up all work areas at the end of each shift. Cleans toppers and replaces merchandise as needed. Follows all company and department policies and procedures.
Minimum of six months experience in a retail store operating a cash register, counting money and making change. Basic reading, writing and math skills. Must be able to work a varied schedule and flexible hours.