Production Associate_ Las Cruces(FT)

The Production Associate greets and assists donors and customers tactfully and courteously. The Production Associate helps donors unload their donations and bring into the store; hangs clothes; sorts and quality selects apparel into saleable and salvage categories; affixes price tags, and helps load/unload trucks and trailers. The Retail Production Associate must provide support services by working with individuals with disabilities or disadvantages. Maintains a high level of customer service with customers. Assists in loading and unloading of donations. Assists in other operations within the Retail Store as needed.

Responsibilities and Duties

Greets donors within 10 seconds in a courteous manner; unloads donations from vehicles, offers tax receipts, and maintains accurate daily donor counts. Greets every Donor with “Good Morning (afternoon)” and thanks the individual for their donation.
2. * Maintains a neat and orderly appearance in the store and processing area including returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and all other housekeeping duties. Cleans toppers and replaces and displays merchandise in the store in accordance to guidelines and procedures. Correctly hangs textiles, affixes price tags, transports merchandise on the sales floor, and displays it in the appropriate location. Meets hang count productivity standards. Sorts apparel into salvage and saleable categories. Maintains a neat and clean area for sorting, processing, or hard goods work stations. Assists in the achievement of production and sales goals for the store. Meets sorting and pricing daily goals according to the SOP’s. Suggests improvements in material flow and job tasks to supervisor. Assists with the security of the store inventory and observes all customers to reduce pilferage of Goodwill property. Recognizes that all items donated or purchased by Goodwill belong to the company and are not to be taken, given away or sold inappropriately. Attends meetings and training sessions as required. Adheres to all Goodwill Industries of El Paso, Inc. policies and procedures. Maintains acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges. Works closely with store management and other associates to ensure donations reach the sales floor in a timely manner. Demonstrates good work habits for employees and program participants, maintaining a good attitude towards the operation of the entire facility, and is a positive role model for individuals receiving rehabilitation services. Ensures all safety rules are adhered to and the general upkeep of your area meets the standards of Goodwill Industries of El Paso, Inc. Reports accidents or injuries immediately. Maintains a high level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services. Assists in other areas as requested.