Pediatric Specialty Scheduler (14189B)

The Division of Pediatric Clinical Enterprise at the University of Utah School of Medicine has an immediate opening for a Pediatric Specialty Scheduler. The Pediatric Specialty Scheduler will answer phones and triage patient concerns in a fast-paced, team environment. We are seeking detail-oriented, high-performing individuals who love to learn. The Division of Pediatric Clinical Enterprise is continually evolving as we look for better ways to serve patients, families, and health care providers.

The University of Utah offers an exceptional benefits package and competitive salary commensurate with experience. Mutual respect and appreciation are highly valued within the Department of Pediatrics.

University of Utah Job ID# PRN14189B, Pediatric Clinical Enterprise

COMPENSATION: $12.84 – $18.62/hour DOE. Strong benefit package including tuition reduction program, retirement and health plan options.

WORK SCHEDULE: Full time, 40 hours/week, MondayFriday, 8:00 a.m. to 4:30 p.m .

RESPONSIBILITIES:

•

Answer and triage a high volume of incoming calls from parents, physicians, pharmacies, labs, etc.

Quickly and effectively switch between calls and other assigned tasks.

Schedule and register patients in Epic for multiple divisions in the Department of Pediatrics, including complex coordination of various specialties and testing.

Correspond via email, phone, and Electronic Medical Records with department physicians and staff.

Maintain and utilize organized work lists, including reminder calls, wait lists, referrals, registration, insurance verification, and filling clinics.

Comply with Federal and University privacy guidelines (including HIPAA) in entering health information into Electronic Medical Records.

Perform other related duties as assigned.

QUALIFICATIONS: One year of continuous office experience or equivalency; basic computer skills; and successful completion of a medical terminology course provided by the hospital within the first year of employment required. Demonstrated human relation and effective communication skills are also required.

Experience with ICD-9 and CPT 4 coding may be preferred. One year experience in patient registration, admitting or related work may be preferred. Care is appropriate to the population served.

PREFERENCES:

Familiarity with Microsoft Office and ability to navigate four to eight concurrent computer programs effectively
Typing speed of 40 WPM or more
Medical office scheduling and phone customer service experience preferred
Fluent Spanish speaking skills
Epic skills and medical terminology strongly preferred
Ability to use ten-key by touch

Applicants will be screened according to preferences.

PLEASE APPLY ONLINE THROUGH THE UNIVERSITY OF UTAH SYSTEM TO BE CONSIDERED FOR THIS JOB: http://utah.peopleadmin.com/postings/64127

EQUAL EMPLOYMENT OPPORTUNITY

The University of Utah is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), for further information or to request an accommodation. The University of Utah is committed to diversity in its workforce. Women and minorities are encouraged to apply.