Office Specialist 1 – Driver Issuance Specialist (ODOT17-0398OC)

ODOT17-0398OC – Salem Oregon Department of Transportation

Driver and Motor Vehicle Services (DMV)

Processing Services Group Are you production-focused? Do your skills include high attention to detail and accuracy? Then this job might be right for you!

The driver issuance specialist performs various duties related to the issuance of ‘valid with previous photo’ replacement and renewal drivers’ licenses, the issuance of disabled person identification cards, and disabled parking privileges. This work must be processed accurately and timely.

We invite members of all diverse communities to join our workforce as we endeavor to best serve Oregonians from every background. ODOT values diversity and inclusion because they are good for Oregon. We believe that by welcoming differences, encouraging new ideas and views, listening to and learning from each other, and providing opportunities for professional enrichment we are better able to serve those around us. We thank you for considering this employment opportunity.

Additional Details

This position is represented by the Service Employees International Union (SEIU/OPEU).

Duties & Responsibilities

Receive approved renewal or replacement application requests.

Process reissuances.

Receive fees via mail.

Update electronic driver records.

Issue licenses and ID cards.

Respond to inquiries from customers, law enforcement, court, agency personnel and others regarding licensing. Working Conditions

Occasional standing, walking, crouching, stooping, bending, kneeling, crawling, twisting, reaching, climbing on stairs or stepstools, pushing and pulling up to 30 lbs., lifting up to 30 lbs. to move documents, supplies, equipment and other items or to locate and retrieve files and reference materials.

Frequent contact with hostile or confused customers.

Qualifications, Required & Requested Skills

Minimum Qualifications

Completion of courses or training in Office Technology; OR

One year of general clerical experience which included typing, word processing, or other generation of documents; OR

An equivalent combination of training and experience. Preferred Attributes/Application Scoring Criteria

In addition to your related work experience and education, we will use the attributes below to determine whom to interview. You are not required to have all of these attributes, but please make sure that the ones you do have are clearly demonstrated in your application materials. Your application materials may be graded on spelling, grammar, punctuation, and presentation.

Experience maintaining effectiveness and concentration during repetitive tasks.

Skill and experience in high attention to detail and accuracy.

Additional Information

Instructions

We appreciate your interest in this position. To apply, please follow these steps.

Complete the application. We will not accept a resume or position description in place of a completed application. Because of the volume of applications we receive, we do not review any attachments that we do not ask for.

The work experience and/or education section of your application must clearly demonstrate how you meet all of the minimum and special qualifications listed above. If it does not, we are required to disqualify it.

Complete the supplemental questions. Caution: If you fail to follow these instructions, we will have to disqualify your application. We cannot consider incomplete or late applications. Pre-employment Checks

Criminal background checks will be conducted on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS, and/or education verification as required for the position.

Veteran’s Points

Eligible veterans who meet the qualifications will be given veterans’ preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website: Veterans Resources . Please title your DD214 like this, “[Your Last Name] DD214” and your disability letter “[Your Last Name] Disability Letter.” Veterans may also call the Oregon Department of Veterans’ Affairs at 1-800-692-9666.

Work Authorization

ODOT does not offer VISA sponsorships. Within three days of hire, successful candidates will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.

Questions

For questions about the job announcement or application process, call 503-378-8139 or email odotrecruitmentjb@odot.state.or.us .

For technical help accessing your account, call 1-855-524-5627 (May take up to 24 hours to receive a response) or email support@governmentjobs.com . Oregon Department of Transportation

Human Resources/Recruitment, MS12

355 Capitol St NE

Salem OR 97301-3871

Fax 1-503-986-3895

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact the employee civil rights and diversity manager at 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

#LI-DNP

Core benefits

Medical, vision and dental insurance

Comprehensive medical, dental and vision plans for the employee and qualified family members

$5,000 in employee basic life insurance Retirement benefits

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

Employer paid defined benefit and defined contribution programs **Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

24 hours personal leave earned each fiscal year

Ten paid holidays a year The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

Term life (employee, spouse or domestic partner, and dependents

Long-term and short-term disability

Accidental Death and Dismemberment

Long-term care (self and eligible family members)

Flexible spending accounts

Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.