Non-Government FollowUp Rep

Performs and coordinates clerical and general office duties for the department. Required to independently handle a wide variety of clerical functions.

All team members are expected to be knowledgeable and compliant with Palmetto Health’s values of compassion, dignity, excellence, integrity, and teamwork.

Responsibilities:

PRODUCTIVITY: Must meet daily performance goals. Actively contributes to department goals. Effectively utilizes time and resources, assisting coworkers as time allows. Must be dependable.

QUALITY OF WORK: Enters data and performs general typing duties. Maintains records, files and reports, as needed. Performs photocopying, faxing, distributing and mailing duties.

PLANNING AND ORGANIZATION: Work area is to be kept neat, orderly and tidy. Responsible for daily time management, task management and completion. Must be able to effectively plan, organize, and execute position responsibilities.

JOB KNOWLEDGE: Must follow departmental procedures and processes. Must be technically competent in all aspects of their respective duties and assignments. Must utilize computer systems to full potential including being responsible for learning new computer techniques and programs as they become available. Adheres to established guidelines.

SERVICE AND SATISFACTION: Must demonstrate commitment to achieving superior customer satisfaction. Greet and assist patients. Clearly communicate issues to supervisor/team leader. Maintain positive, cooperative demeanor and attitude at all times.

POLICIES AND PROCEDURES: All policies and procedures will be strictly adhered to. HIPAA, security, dress code, etc. will be conscientiously followed. Understands, promotes, and adheres to all matters of compliance with laws and regulations. Demonstrates the highest of business ethics and good judgment with integrity.

ATTENDANCE: Regularity and punctuality in reporting to work and returning from breaks is expected. Regular meeting attendance and participation is required.

Requirements:

Education: High school diploma or equivalent

Experience: Minimum of 1 years of related experience

Special Training: Must be able to effectively work in a team environment. Strong communication, computer, and organizational skills required. Knowledge of Word, Excel, and PowerPoint needed. Strong financial and medical terminology background a plus. Requires shorthand and/or advanced note taking abilities.

EEO/AA

Minorities/Females/Disabled/Veterans