METER READER – WATER CUSTOMER SERVICE

This position reads residential, commercial and industrial water meters and maintains accurate recording of water consumption to facilitate proper billing; and performs related technical work as required. The incumbent works according to set procedures under close supervision.

ESSENTIAL JOB FUNCTIONS:

• Reads water meters on assigned route;
• Records water readings on hand-held computer;
• Cleans out meter boxes as needed; reports improperly installed or defective meters;
• Read and comprehends highway and road maps;
• Maintains personal vehicles and assigned City of Columbia equipment;
• Performs all work in compliance with applicable policies, procedures, laws, regulations, and standards of quality and safety;
• Receives and responds to inquiries, complaints and requests for assistance from customers and the general public regarding areas of responsibility;
• Prepares and submits detailed work records and reports;
• Performs general clerical work as required, including but not limited to copying and filing documents, answering the telephone, completing forms, etc.;
• Attends training, meetings, etc., as required to enhance job knowledge and skills; and
• Performs other related duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED;
• Six (6) months of relevant prior experience;
• Valid South Carolina Class “D” Driver’s License.

SPECIAL REQUIREMENTS:

• ​​Must have reliable vehicle for daily use on the job;
• Excellent physical condition is necessary as the position requires extensive walking in all weather conditions.

PHYSICAL DEMANDS:

The work is considered light-to-medium in nature and involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a recurring basis, or considerable skill, adeptness and speed in the use of fingers, hands or limbs in tasks involving close tolerances or limits of accuracy.