LIBRARY ASSISTANT

Part-Time Library Assistant:
Library Assistants spend the majority of their time on a busy service desk, providing excellent customer service to library members while checking books out, taking payments for fines, issuing library cards, helping members find books, and providing other circulation functions. Library Assistants provide reference, readers’ advisory and basic technology assistance to members, and support programming under the direction of a Librarian.

Key Responsibilities of a Part-Time Library Assistant:

• Work directly with the public on a service desk providing excellent customer service
• Provide reference and readers’ advisory services
• Assist the public with basic technology and online searching
• Merchandise and market areas of the adult or youth collections PCs, and will have various programs for adults and children. Please visit the library website at www.wakegov.com/libraries for more information about WCPL.

Positions are available at multiple locations.

Knowledge, Skills, Abilities & Competencies

• Enjoys working with people and excels at providing customer service
• Possesses excellent interpersonal and communication skills
• Is energetic, motivated, and takes initiative
• Is detail-oriented, flexible, and adaptable to change
• Has great technology skills (ex. Internet, MS Office (Word, Excel), Google Docs) and learns new technologies quickly
• Loves books and reading; good working knowledge of reading trends and popular titles for adults and youth and has the ability to recommend titles and authors