IT Application Administrator (multiple openings)

PHEAA is seeking several IT Application Administrators to join our team. These position focuses on the administration and support of SAS software for PHEAA and performs program reviews primarily for SQL. This position performs at a moderate level of complexity with a high level of proficiency under general supervision. This incumbent will assist with implementing procedural improvements and coordinate development efforts involving software.

Job Responsibilities
Administration support

• Conduct program reviews to determine if there is a more efficient way of coding SQL. Work with the business unit to update coding when needed.
• Instruct and guide the team to ensure that appropriate processes and documentation is in use by the team. Ensure compliance to the defined standards. Actively look for opportunities to modify and enhance standards per the needs of the department.
• Troubleshoot problems getting to the root cause to facilitate solving the problem to develop and implement a solution..
• Provide guidance and assistance to SAS developers on operational and technical issues.
• Maintain technical expertise within the software specifically assigned to support.
• Work with warehouse clients to help with solving issues that may arise, job scheduling, user access through Associate Provisioning System (APS), code promotion through AESLink, etc.

Configure and upgrade/fixes to software

• Coordinate the implementation of various platforms that house SAS software including but not limited to supplying install instructions, problem resolution documentation and performing upgrades.
• Accountable for the planning, installation, maintenance, security, archiving, backups, disaster recovery, performance tuning and implementation of software.

Job Qualifications
Bachelor’s degree in computer science or mathematics and two plus years of experience with data warehouse and relational data modeling design or a combination of training/certification and 4 years of applicable experience.

• Demonstrated experience with SAS
• Experience in any one of the following programming languages (COBOL, VB, Java, C (any variation), etc.).
• Knowledge of SQL (DB2, Microsoft SQL Server, etc).
• Demonstrated experience with installing software on Windows and AIX.
• Effective communication skills necessary to make yourself understood when speaking about complex technical subjects.
• Track record of managing multiple activities with varying priorities while ensuring accurate and timely results.
• Demonstrated experience working in a multi-platform environment.
• Proven ability to focus on details for extended periods of time.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Flexible for occasional off-site travel required.

Employee Benefits
Candidates will enjoy our comprehensive total rewards program offering Pennsylvania Employees Benefit Trust Fund (PEBTF) health/dental insurance and defined benefit plan, as well as life insurance, flexible spending accounts, tuition reimbursement, participation in a deferred compensation program, and generous paid vacations and holidays.

About Us
Created in 1963 by the Pennsylvania General Assembly, the Pennsylvania Higher Education Assistance Agency (PHEAA) has evolved into one of the nation’s leading student aid organizations. Today, PHEAA is a national provider of student financial aid services, serving millions of students and thousands of schools through its loan guaranty, loan servicing, financial aid processing, outreach, and other student aid programs.

PHEAA’s earnings are used to support its public service mission and to pay its operating costs, including administration of the Pennsylvania State Grant and other state-funded student aid programs. PHEAA continues to devote its energy, resources, and imagination to developing innovative ways to ease the financial burden of higher education for students, families, schools, and taxpayers.

PHEAA conducts its student loan servicing activities nationally as American Education Services (AES) and FedLoan Servicing (FLS). #LI-BS1 #Dice