Help Desk IT Tier One

Experience Requirements: Entry level – however experience preferred

Other Job Requirements:

• Knowledge of Windows computers
• Entrepreneurial spirit,
• Excellent communication skills
• Customer Service experience
• Ability to work independently and contribute to the team,
• High degree of initiative and passion for technology.
• Ability to lift 50 lbs.

Job Purpose – Helpdesk duties

• Answering phones/ escalating calls if needed
• Monitor board when dispatch is out
• Communicating reoccurring issues to team

Schedule:

Full-time

40 hours/week

Monday – Friday, 9.00 a.m. – 6:00 p.m.

Educational Requirements:

• S. Diploma required
• S. degree preferred
• Industry certifications preferred

Job Type: Full-time

Salary: $10.00 to $14.00 /hour

Required education:

• High school or equivalent