Front Desk Agent

We are looking to hire a part time, customer service, focused, and detail oriented individual to work with hotel guests at our front desk.

This position requires someone to multi-task at the front desk of a VERY busy hotel. It can be hectic with guests arriving, making reservations, and answering the switchboard in a timely manner. The number of hours will vary; and will average between 16-32 hours per week. The ideal candidate will have prior hotel experience at a busy front desk and will preferably have an OnQ (Hilton Reservation System) experience and certification; however we will train the right candidate. The candidate must be a self- starter, have an outgoing and friendly personality and must be able to communicate professionally with guests. Along with having general computer knowledge, the candidate must be flexible with work schedules and will be required to work on weekends. Extensive “on the job” training will be provided for the right candidate.

We have a pleasant work environment. Employees are entitled to use the Hilton travel discount program for other hotels in other cities. The position pays based upon experience.

Respond to this ad and E-mail resumes (preferable), or stop by the hotel to fill out an application in person. Do not call the hotel.

No phone calls please. Come in person to Hampton Inn and Suites 13950 Village Lake Circle, Jacksonville 32258. We are off Old St. Augustine Road off Interstate 95, Exit 335. We are located 1 mile from Baptist South Medical Center.

Job Type: Part-time