Food Server

Position Summary:

The food server is responsible for all aspects of the guest dining experience. With prompt service and genuine hospitality, the food server greets tables, describes menu items, assists guests with making food and beverage selections, takes and rings in orders, delivers food and beverages, maintains table cleanliness, anticipates guest needs and responds appropriately with a sense of urgency, carefully collects and processes payments, assists team members and contributes to the overall satisfaction of every guest.

About Sa’Nya-Wa’ Restaurant at the Grand Canyon Skywalk:

Sa’Nya-Wa’ will be the premier Food & Beverage option and the only full-service restaurant at the Grand Canyon West Skywalk , which attracts thousands of visitors per day. The Grand Canyon Skywalk is 120 miles from Las Vegas, or a 2 hour drive. Free daily employee shuttles are provided. Full and extensive benefits. Flexible schedules.

Knowledge and Abilities:

• General food, wine and beer knowledge.
• Ability to multi-task, work in a team environment and handle stressful situations.
• Ability to anticipate guest needs and handle difficult customer service situations.
• Sequence of service and ability to prioritize job duties.
• Clean the dinning and porter area.
• Ability to be on your feet for extended periods of time.
• Knowledge of Hualapai tourism offerings, Hualapai history and culture.

Duties & Responsibilities:

• Responsible for all aspects of the guest experience.
• Greet tables in a timely manner and welcome guests to the restaurant. Inquire about any time restraints the guests may have.
• Menu knowledge, make suggestions and accommodate allergies, diets or specific guest needs.
• Be knowledgeable about all menu items, menu changes or specials.
• Accurately take and ring in orders with an emphasis on expediting service as much as possible.
• Deliver food and beverage orders.
• Maintain cleanliness of table with attention to detail.
• Maintain running side work duties.
• Identify guests’ needs or issues and address or include a manager.
• Properly capture payments and process credit cards.
• Know table numbers and dining room layout.
• Clear and reset tables.
• Perform other work-related duties as assigned.

Qualifications:

• At least 2 years of previous restaurant experience.
• Excellent customer service and oral communication skills.
• Experience with wine service.
• Experience with POS systems, cash handling and credit card processing.
• Ability to lift up to 35 lbs. as needed.
• Willingness to learn and receptive to constructive feedback.
• Current Food Handlers card (or obtain by restaurant opening).
• At least 19 years of age.
• May require Alcohol Certification to both sell and serve alcohol.

Working Conditions:

High volume, fast-paced, team-oriented restaurant environment. Must be able to stand and walk for extended periods of time. Must be able to work varying schedules, weekends and holidays.

Job Type: Full-time

Salary: $9.00 /hour

Job Type: Full-time

Salary: $9.00 /hour

Job Location:

• Las Vegas, NV

Required experience:

• restaurant: 2 years