External Fraud Investigator

External Fraud Investigator-180019143

At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

External Fraud Investigators may concentrate on one specific or many different fraud typologies such as external fraud, elder and vulnerable adult financial exploitation, technology related fraud, organized fraud rings and anti-money laundering depending on business needs within Fraud Investigations. Fraud Investigators perform duties such as reviewing new case documentation and performing thorough account transaction analysis for the purpose of identifying suspicious or fraudulent activity. These accounts may include consumer and commercial DDAs, loans, lines of credit, debit and credit cards, technology products and investment products.

Maintain thorough and accurate case notes setting forth all required actions in chronological order through utilization of a case management system.
Conduct and documenting interviews with witnesses, victims and subjects as appropriate.
Report investigative findings to the appropriate designee within Fraud Investigations with recommendation for SAR or no SAR Determination.
Prepare complete and accurate SARs for filing.
Ability to correctly identify when matters are appropriate to escalate to management and/or to law enforcement.
Ensure case accurate case completion for all case resolutions prior to submission to appropriate designee within Fraud Investigations for case closure approval.
Participation and compliance with internal continuing education and training. Training topics may include: Compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Participation in any required corporate and business line training in these areas. Understanding and adherences to internal suspicious activity referral requirements and processes as required for this position.

Qualifications

Basic Qualifications

Bachelor’s degree, or equivalent work experience
Two to three years of experience in an applicable risk management environment

Preferred Skills/Experience

Certified Fraud Examiner (CFE) or other professional fraud certification

Experience interviewing suspects and/or victims

SAR writing and quality assurance experience

Prior investigation experience

Prior law enforcement experience

Prior financial/banking sector experience

Prior accounting/auditing experience

Computer/digital forensic skills

Strong analytical skills

Strong proficiency in MS-Excel and MS-Word

Excellent written and verbal communication skills

Ability to maintain high levels of confidentiality and data security standards.

Ability to handle multiple complex assignments concurrently

Strong time management skills and high degree of initiative

Demonstrated positive attitude with results orientation

Proven track record of meeting tight deadlines

Experience/comfort in working through change

Ability to be on-call

Travel 0-5%

Job Risk/Compliance/QC/Audit/Fraud

Primary Location Minnesota-MN-Saint Paul

Other Locations IL-IL-Chicago, Nevada-NV-Las Vegas, Colorado-CO-Denver, Oregon-OR-Portland, Minnesota-MN-Minneapolis, CA-CA-Irvine, Ohio-OH-Columbus, Missouri-MO-Saint Louis, Ohio-OH-Cincinnati, Washington-WA-Seattle, Wisconsin-WI-Milwaukee

Shift 1st – Daytime

Average Hours Per Week 40