Executive Administrative Assistant

Company

Marriott International, Inc., is a global leading lodging company with more than 5,700 properties in more than 110 countries. Marriott International reported revenues of more than $14 billion in fiscal year 2015. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for nearly 90 years, the company is headquartered in Bethesda, Maryland, USA.

Location

Welcome to W Miami, a downtown oasis in the middle of Miami’s Wall Street of the Americas. We’ve redefined the business travel experience allowing for maximum recharge during demanding business travel. Each of our 148 rooms feature private balconies with views of the city or Miami river, floor to ceiling marble bathrooms with W signature lemon + sage Bliss sink side amenities; the perfect getaway to energize. Whether it’s catching some sun on the rooftop WET Deck or cocktailing over our breathtaking views at the 50th floor Whisper Cocktail Lounge, W Miami offers the ultimate electric experience.

Department

Job Description

POSITION PURPOSE Support the Executive Office by giving secretarial support to the General Manager, greet and assist visitors, answer incoming calls to the Executive Office and handle guest complaints that come to the office. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 25% Perform clerical duties such as typing correspondence and reports, filing, and answering phones. Maintain and upkeep various filing systems, including vendor information where necessary. 25% Receive visitors and guests. Answer questions and concerns; follow through either to resolution or refer to the appropriate manager. 15% Assure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required. 15% Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required. 10% Maintain a professional working environment and attitude. 10% Maintain and upkeep of all office equipment. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Requirements

SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: • Order and maintain office supplies. • Make reservations for V.V.I.P. and V.I.P. guests of the General Manager. • Organize and maintain filing system. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Must possess computer skills, including Microsoft Office 97, Excel and PowerPoint. • Ability to accurately type at least 50 words per minute. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task. • Must be able to bend, stoop, squat and stretch to fulfill cleaning and filing tasks. • Must be able to exert well-paced ability in limited space. • Must be able to lift up to 15 lbs. on a regular and continuing basis. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor’s Degree preferred. Experience Five to eight years of extensive clerical/secretarial experience that includes at least three years of administrative assistance or executive secretarial experience. Licenses or Certificates Not applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.