Collections Representative

COLLECTORS

Experienced Probate & Credit Card Collectors Needed!!!

Full Time Positions Available

Starting hourly rate for 3 years or more agency experience is $15 per hour with unlimited bonus potential!! We are seeking professional individuals motivated to succeed with a strong desire to exceed their goals and to reach their bonuses each month.

Must have collections experience and strong skip tracing skills. Paid training for all new hires.

Bonus, Benefits, 401K with match, Paid Vacation and Personal time.

Call 302-283-2800

Summary: To contact specified individuals in an effort to retrieve any and all of our clients accounts receivables.

Essential Functions:

1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.

2. Work minimum number accounts per hour as set forth by management.

3. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.

4. Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.

5. Perform all phases of skip tracing work

6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.

7. Adhere to and abide by all regulations as set forth by the FDCPA.

8. Any other duties as assigned by General Manager or Section Manager.

Qualifications:

1. Strong written and oral communication skills.

2. Ability to work well under pressure, to work independently, and to meet deadlines.

3. Goal oriented and motivated.

4. Experience in agency or bank recovery preferred, but not necessary.

5. Call Center, Telemarketing and/or customer service skills a plus.

6. Knowledge of the FDCPA and credit bureau reports

Requirements:

1. Must be available to attend and complete entire training program.

2. Required to work 40 hours per week

3. Required to work at least 2 nights per week (until 9:00 pm) and at least 1 Saturday per month (Full-time)

Job Type: Full-time

Required education:

• High school or equivalent

Required experience:

• 1st Party Credit Card Collections or 3rd Party Agency: 1 year
• Call Center: 1 year
• Customer: 1 year