Wire Transfer Specialist – Dallas

Established in March of 2008, Third Coast Bank ssb is a community-owned bank seeking sound growth and dedicated to increasing long term shareholder value by promoting excellence in performance. Our personalized banking services are geared to fulfill the financial objectives of our consumers and commercial patrons. The spirit of community ownership is the centerpiece of our bank’s future success. Also, our bank’s success depends upon our ability to attract and retain people committed to teamwork, continuous improvement and exemplary customer service.

Third Coast Bank ssb is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, gender, age, religion, national origin, genetic information or disability.

The position of the Wire Transfer Specialist is responsible for processing all domestic and international incoming and outgoing wire transfer on all systems (Fedline, Jack Henry) accurately using good judgement while adhering to performance standards . Establish and maintain banking records in order of adhere to all banking regulations. Must be capable of performing duties with limited supervision.

The Wire Transfer Specialist must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations

Essential Functions:

Wire Transfers

• Complete outgoing wire transfers: verify and transmit outgoing wires transfer received from varies locations on Jack Henry or TIB
• Process incoming wire transfers: types, receive funds, verify and approvals from TIB and FRB
• Maintain logs and reconciliation of wire transfers
• Perform various security related functions such as PIN verifications and callback confirmations to validate the authenticity of outgoing wire transfers
• Analyze outgoing wire requests to determine if in strict compliance with policies and procedures
• Review the purpose of the wire transfer and consider if reasonable to effectively eliminate potential fraud situations
• Determine if the wire transfers violate any established regulations
• Interact with departments throughout the bank by providing support for screening wire transfer requests for fraud and suspicious activity
• Assist/train clients to process wire transfers on the Bank’s cash management internet product
• Assist clients with the completion of wire transfer authorization forms to ensure they are set up effectively in order to process wire transfers efficiently based on the company’s framework and the Bank’s policy requirements such as initiation and callback confirmations
• Assist with resolving any wire transfer system issues
• Determine the daily reserve requirement position, daily cash position and federal fund needs including projections going forward
• Monitor market conditions for Fed Fund sales and purchases and communicate appropriately
• Learn and utilize Federal Regulations that govern wire transfer transactions to minimize/eliminate any potential loss to the bank.
• Complete daily balancing and end of day procedures within a reasonable time
• Participate in any Disaster Recovery and Contingency testing as required
• Other duties may be assigned

Secondary Functions

• Maintain current job knowledge and adhere to all bank products and services.
• Maintain current job knowledge of bank products and services.
• Practice quality teamwork to ensure the success of the bank as a whole as well as your department.
• Answer telephones, answer questions and direct callers to proper bank personnel
• Assume responsibility for various department functions in the absence of staff members or in overwhelming situations.
• Maintain files, copies and faxes documents; record documents. File, scan documents, updates information and sort mail or reports as required
• Follow policies and procedures: completes tasks correctly and on time; supports the Bank’s goals and values.

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• At least a high school diploma or general education degree (GED); minimum of of two (2) years of bank financial customer service experience and two (2) years of wire transfer experience; or the equivalent combination of education and experience. Work related experience should consist of a financial institution wire transfer functions and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related
• Intermediate skills in Microsoft applications (Excel and Word) required
• Effective organizational and time management skills
• Knowledge of Jack Henry Silverlake and Federal Reserve wire system a plus
• Knowledge of related state and federal banking compliance regulations and other Bank operational policies.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system and word processing, spreadsheet and account operating software programs
• Intermediate typing skills to meet production needs of the position
• Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment.
• Ability to work without supervision while preforming duties.