Vice President, Information Technology

Purpose

The Vice President of Information Technology and Distribution builds and executes our global IT strategy for both JetSuite (on-demand private jet services) and JetSuiteX (semi-private scheduled charter services) by efficiently evaluating existing systems along with recommending and implementing systems and business process upgrades to satisfy both internal and external customers. As the leader of IT you will be responsible for Applications Management, Service Management, Infrastructure Management, and Electronic Distribution Strategy/Technology/Integration and development of a Global IT Strategy.

Outcomes & Responsibilities

• Leverage information technology (hardware and software) to empower crewmembers to provide a seamless travel experience to our customers and impart valuabe insights to our leadership team in crafting business strategies
• Automate processes and integrate systems to free our crewmembers from the monotony of data entry, operate more efficiently and better focus our energies on serving our customers and revolutionizing the travel experience
• Devise and implement ground-breaking technical solutions which effortlessly solve complex business problems and are the envy of the aviation industry
• Lead, inspire and direct the priorities and our IT teaml to deliver highly reliable system operation, unparalled service and 100% satisfaction from internal and external customers
• Distribute JetSuiteX capacity on all current and growth platforms to bring our brand to the all potential customers and increase bookings exponentially. This includes developing new revenue streams (partner company sales, packaging) and new distribution channels (e.g., GDS, CodeShare)
• Perform liaison duties between stakeholders in the areas of systems design, modifications or trouble shooting to clearly define requirements and implement timely solutions
• Actively leads on all hardware and software evaluations and maintains business partner relationships to reduce needless spending and negotiate mutually-beneficial contracts
• Serve as the public face of IT to our customers, crewmembers, investors and business partners.
• Responsible for support, management and strategy for our PSS and DCS systems for JetSuiteX
• Ensure workstation, metric display and network support services provide 99.75% up time.

Behavioral Competencies

• Customer Understanding – Understands customer’s needs and how they think
• Innovation –understands the importance of competitive and creative advantage, recognizes opportunities and exploits them effectively.
• Forward thinking: Anticipates problems and develops contingencies
• Relationship Building – develops relationships of benefit to personal perforemance and JetSuite, now and into the long term. Develops a sound understanding of the motives, needs and concerns of others.
• Developing Others – develops capabilities inside and outside of IT. Creates an overall climate of development, innovation and ever increasing professionalism within IT.
• Results Focus – establishing appropriate goals and objectives and ensuring that they are delivered on time and within budget through internal and external resources. Leads and facilitates continuous improvement across the entire company
• Curious- naturally inquisitive and enquiring and very successful in researching key issues. Brings in new ideas from other sources and industries. Recognizes what is critical and what is irrelevant.
• Initiative –proactive, never reactive, recognizes and brings new solutions and business opportunities to create strategic advantage
• Tenacity –Self-confident in pursuit of their objectives for IT and the JetSuite. prepared to put repeated effort into their activities and are not de-motivated by setbacks. Prepared to raise difficult issues, even when opposition may be expected.
• Analytical/Critical Thinking: uses data and analysis to identify root causes and optimize cost-effective solutions and decisions.

Additional Information

Position Schedule

Full Time