Travel Agent

Primary Duties and Responsibilities (details of the basic job functions):

Sell travel packages in all product categories, to include the preparation of complex itineraries with a mix of products. Actively solicit and promote new travel business. Advise on best value, location, and mode of travel to meet client needs and develop book of business. Complete reservations and advise clients regarding documentation requirements. Consummate sale by making necessary travel arrangements (i.e. reservation, collection of money, and processing of documents). Receive and resolve related customer concerns. Build and grow a book of client business. May oversee the daily travel operation in an assigned location.

Experience with/in:

• Amadeus to book domestic/international air, car and hotel
• Supplier websites to book tours/cruises

Travel experience to include:

• Cruising and tours
• Independent domestic and internationally

Qualifications

• Planning and booking travel packages containing a mix of products including domestic and international products

Advanced Knowledge of:

• Sales and prospecting techniques.
• Various travel systems including: airline reservation systems to book domestic/international air, car and hotel.
• Monetary requirements and cancellation/change penalties.
• Internet sites for research and booking capabilities.

• Domestic and international preferred products and suppliers.
• PC software applications including Microsoft Office.
• Airline rules, regulations.
• Travel protection insurance.
• World geography/events.

Ability to:

• Capture travel related information into reservation/financial system.
• Communicate effectively in a work environment, the public and travel vendors.
• Perform basic mathematical calculations including percentages to complete travel sales transactions.
• Achieve sales goals.
• Manage time effectively.
• Problem solves and exhibit critical thinking.

Job Type: Full-time

Salary: $11.00 to $15.00 /hour

Experience:

• Travel Coordination: 1 year (Required)

Job Location:

• Miami, FL (Required)

Language:

• English and Spanish (Required)