Territory Development Specialist

If you seek a truly outstanding employment experience, Utica National is the place for you. We are always looking for conscientious, customer-oriented people – whether you’re a seasoned insurance professional or just starting out. We offer a supportive and friendly work environment that features a variety of career paths.

We offer challenging assignments, advancement opportunities, full benefits packages, competitive salaries, and a great work environment. We’re big enough to offer the opportunities you need to be successful, but not so big that you’ll get lost in the crowd.

Responsible for: The development of profitable Personal Lines and Commercial Lines premium production, communication and relationship development for assigned agency group utilizing all forms of available technology (phone, webinar, video, email, etc.) Assigned to those agents with smaller, PL and CL Edge oriented books of business, or those agents geographically difficult to handle. All sales calls are telephonic, virtual sales calls.

DUTIES AND RESPONSIBILITIES:

Identify and develop a flow of new opportunities that fit our profile and exceed our production goal
Understand specific industry characteristics of each segment (PL, Small CL, and other CL) including key needs and buying patterns and use effectively in positioning our products, platform, and services.
Develop annual agency flow and production goals.
Spearhead agency/territorial review process.
Work with assigned agents to develop sales and business development plans for targeted segments.
Monitor territorial/state plans taking corrective action where necessary to insure territory is meeting profitable growth goals.
Own responsibility for managing assigned agency plant.
Establish strong producer relationships through high frequency of telephonic customer contact, clear knowledge of company strategy and joint sales planning.
Work collaboratively with regional and corporate staff to remove roadblocks and administrative obstacles to ensure agents see Utica as easy to do business with.
Develop a deep knowledge of industry practices, market conditions and competitor information to position the agency to maximize business development.Align Utica strategies and support (tools, initiatives, resources) to continually increase market share.
Exercises discipline and focus around flow management to ensure adequate flow and acceptable mix of business to meet agency and company growth and profit objectives.
Educate agents on product offerings, forms, company procedures and other materials.
Develop and monitor agency incentive programs and monitor pipeline activity.
Train agents on Utica systems, including Express Rate and @ Your Service.
Ability to develop newly appointed customers into profitable producers.

EDUCATION: Four year college degree in general studies/liberal arts or business administration or equivalent business experience

EXPERIENCE: Minimum 3-5 years of applicable industry experience (sales, marketing, claims, UW, etc.)

COMMUNICATION:

Excellent verbal and written communication skills; including formal and informal presentation skills
Strong consultative and negotiation skills; ability to effectively persuade and influence others
Excellent interpersonal skills
Requires a basic understanding of P&C commercial lines risk qualification with an insurance carrier or agency
Ability to comprehend carrier/agency reports/metrics while recognizing trends and being able to use the data for fact based conversations that advance the company’s position within agencies

SKILLS:

Excellent phone/customer service skills
Results-oriented
Adaptable to different situations/personalities
Persuasive
Persistent
Resourceful
Strong verbal, written and interpersonal skills, including presentation skills
Able to effectively multi-task
Able to organize/direct internal resources
Analytical
Creative
Self-Motivated
Highly organized/effective time management skills
Strong PC skills

BENEFITS:

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

401K plan
Medical coverage
Dental coverage
Flexible spending accounts
Vision care coverage
Paid Time-Off (PTO)
Paid Holidays
Paid Volunteer Day
Pay-for-Performance
Employee and Dependent life insurance
Disability insurance
Accidental death & dismemberment insurance
Discounts on automobile and homeowner’s insurance
Tuition reimbursement
Employee Assistance Program (EAP)
Credit Union membership
Employees’ Club

ADDITIONAL INFORMATION:

We offer both full and part time employment with the goal of providing work life balance to our talented workforce.

This is an exempt position. By applying for this position, you acknowledge that as an exempt employee, you should expect to find it necessary to work beyond your regular work schedule in order to fulfill the demands of the position. As such, in accepting our offer, you acknowledge and agree to fulfill this expectation.

As part of our hiring process, candidates must also pass a comprehensive background check and drug screen, additional screening for credit or MVR may be required for some positions.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Management Group will be in touch if you are moving forward. Candidates must meet company requirements on our online assessment test.