Telehealth Research Analyst

GENERAL SUMMARY OF POSITION RESPONSIBILITY:

The Telehealth Research Analyst has a joint appointment within the Departments of Telehealth and Data Analytics. The research analyst will ensure the statistical integrity and accuracy of data reporting operation within the Telehealth program. The analyst will be responsible for the acquisition and management of both of primary and secondary data sources, data quality control processes, database design, and the employment of statistical software to generate professional statistical tables and graphs. The analyst will also conduct data analysis for all quality initiatives and research efforts within Telehealth. This individual will work with Telehealth quality and research faculty, clinical and operational leadership, Epic application analysts, and information technology staff to develop and lead the delivery of statistical process control charts and other data products to measure and monitor healthcare quality, safety, and process improvement initiatives. The research analyst will serve as the team’s expert on the statistics of quality measurement and the use of SAS/QC statistical software, and will be essential in operationalizing project requirements into database extraction and analysis procedures.

The Telehealth research analyst will collaborate with Telehealth leadership and faculty to assist with the generation of research studies and grant proposals. The research analyst will acquire a thorough understanding of the clinical and operational processes and will takes ownership of study plans, including estimation of task durations, documentation, communication of risks, dependencies and constraints, and tracking of issues impacting project completion.

ESSENTIAL JOB FUNCTIONS:

Area Specific Job Accountabilities:

1. Creates statistical process control charts using SAS QC (specifically PROC SHEWHART) and facilitate their interpretation through clearly written technical documentation and verbal discussion.

2. Records and refines data requirements related to projects on the measurement and monitoring of clinical practice, healthcare quality, and workflow processes.

3. Writes programs and scripts that convert customer requirements into data extracts, making use of Epic Clarity, Epic Cogito data warehouse, Crystal Reports, SQL, and/or SAS statistical software.

4. Facilitates the validation of database/data warehouse extracts to ensure that results correspond to what is recorded in the transactional application (i.e., Epic Hyperspace).

5. Writes analytic and statistical programs, routines and stored processes to transform extracts into tables and figures, or other data summaries, visualizations and dashboards using SAS statistical software and Microsoft tools (SSRS, Power Pivot, Power Query, Power View, Power Map).

6. Assists with the generation of research studies and grant proposals.

7. Assists Telehealth leadership team and faculty with special projects as requested.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Master’s degree in statistics, biostatistics, data science, health informatics, computer science, engineering, publich health or other field related to healthcare quality improvement or process control.

2. A minimum of 3 years of experience programming SAS statistical software, to include at least, 1 year of experience writing SQL queries and implementing basic techniques to improve efficiency.

3. Prior experience extracting or analyzing electronic medical record data required.

4. Demonstrated expertise in statistical process control methodologies applied to healthcare themes.

5. Advanced computer proficiency in Microsoft Business Intelligence tools, including Power Pivot, Power Query, Power View, and Power Map.

6. Ability to write clear and concise technical memos, report sections, and project-related documentation.

7. Ability to verbally describe technical reporting and statistical issues and solutions to a non-technical audience.

8. Experienced in basic research administration procedures such as IRB application and grant submission processes.

GENERAL UNDERSTANDING AND NATURE OF THE POSITION DESCRIPTION

In accordance with the Americans with Disabilities Act, the above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills of personnel so classified.

Required Skills

Required Experience