Technical Implementation Specialist

CONTEXT

NeoXam Data Hub (previously SmartCo Data Hub) is the most comprehensive, efficient and customizable solution for centralized data management available on the market. The solution acts as a hub, a central repository and a user-oriented data management tool for data used or produced by financial institutions.

NeoXam IBOR (previously SmartCo Data Hub) is a uniquely independent and flexible Investment Book of Record, designed to provide Asset Managers with a single, comprehensive, and robust source of continuously up-to-date positions, valuations and forecasts, with increased quality, under multiple views.

NeoXam is seeking highly motivated Technical Implementation Specialist with knowledge and interest in software technology and finance to help develop and increase its North American presence. Located in Boston MA, Philadelphia PA or Montreal, Canada and traveling as needed, this regular, full-time role will be responsible for the implementation of NeoXam DataHub and NeoXam IBOR software for its North American financial clients.

Primarily, this role will use NeoXam SmartCo product technical configuration expertise to provide software implementation guidance to our clients, but the dynamic nature of the role will also require occasional client support and presales activities.

The ideal candidate for this position will have at least 3 years of experience working as a financial software developer or in the financial industry with dual capabilities in software technology and finance.

MISSION & MAIN ACTIVITIES

• Participate in NeoXam Data Hub and/or NeoXam IBOR implementations at some of the world’s leading and most respected financial organizations
• Implement the software by carrying out NeoXam SmartCo software customization, workflow definition and optimization using NeoXam SmartCo’s cutting edge technology platform
• Provide support in troubleshooting, and identifying and resolving any installation and implementation problems to the client’s satisfaction within established time frames
• Provide best practice guidance to clients by leveraging technical expertise, NeoXam SmartCo software knowledge and industry experience
• Ensure coordination and responsive follow-up to client needs and requirements, interfacing with the appropriate NeoXam departments and colleagues as needed
• Provide project management leadership under the responsibility of the Account Manager or Project Director when necessary
• Develop and conduct product training workshops for clients when necessary
• Communicate NeoXam’s offerings to clients and identify new opportunities to grow client sales/services and better meet client needs
• Participate in client support efforts
• Assist with presales initiatives as needed
• Provide project reports to NeoXam management and clients upon request
• Continuously keep up to date with NeoXam Data Hub and/or NeoXam IBOR functional and technical features and improvements

  EDUCATION & EXPERIENCE
  

• Bachelor’s degree in Computer Science, Software Engineering or a related area is preferred
• At least 3 years of experience in the Financial Software industry, preferably as a software developer
• Hands-on experience in software implementation and support a plus

  REQUIRED KNOWLEDGE & SKILLS

• Demonstrable understanding of trades & position management for IBOR implementation
• Willing to learn if no previous experience of data management or IBOR
• Database (MSSQL /Oracle/Sybase) knowledge preferred
• Strong analytical and problem solving skills
• Knowledge of Java desirable, but not required
• Ability to work independently and also driven to be a strong team contributor
• Strong interpersonal, written and verbal communication skills
• Must be detailed oriented and have the ability to multi-task

  Occasional to frequent travel is required within North America.

  Please send your CV and cover letter to us.jobs@neoxam.com