Systems Analyst

The Systems Analyst position is responsible for supporting and managing credit union business systems as well as related baseline operational job processes, system administration, configuration and workflow. This role also acts as a technology liaison to business groups to analyze complex business requirements as well as design, develop and implement solutions related to business processes, reports and data integration between third party vendor systems.

Key Responsibilities

• Acts as the systems analyst for core banking enterprise and ancillary systems, as assigned. This involves collaborating with other resources to implement effective solutions and resolve issues efficiently.
• Manages application-related incident and enhancement requests. Analyzes and documents requirements, recommends solutions, and initiates corrective action for business processes and enterprise systems. Follows up on problem resolution and informs clients of status.
• Supports and maintains applications suite and manages daily operation to support business needs. Provides 1st and 2nd level technical support and responds to related incidents as appropriate.
• Coordinates implementation of new business processes and enhancements for enterprise and ancillary systems.
• Tests and communicates system upgrades, releases and new development on assigned applications.
• Functions as a technical lead and/or project manager on departmental or organization wide projects. Contributes expertise in his/her assigned area and executes certain deliverables on the project.
• Provides business analysis on enterprise processes and applications. Identifies opportunities and risks, recommends solutions, and implements corrections.
• Participates in and leads business analysis / requirements gathering sessions with business partners as well as develop functional and technical design specs and contribute to project planning.
• Acts as the technical liaison between users, vendors, and IT. Assists with vendor management on assigned applications.
• Documents procedures and resource documentation, and records system changes for troubleshooting and auditing.

Scope

The Systems Analyst works under minimal supervision exercising independent judgment. This person must be action oriented, self-motivated and creative while being highly functional.

Essential Skills, Knowledge and Requirements

• Bachelor’s Degree in an Information Technology related discipline.
• Minimum of five years of demonstrated hands-on systems analysis / business requirements experience supporting Enterprise level systems.
• Technical knowledge and demonstrated experience related to reporting tools, database structures / entity relationships, implementing third party vendor batch interfaces and web services integration, and basic programming scripting.
• Working knowledge of technology infrastructure components such as networking, server environment and related software such and Windows and/or UNIX.
• Experience with Core Banking applications / processes including system configuration / administration preferred.
• Understanding of project management concepts.
• Excellent problem-solving, organizational, analytical, verbal and written communication skills.

Proficiency in Microsoft Office, specifically Word, Excel and PowerPoint

Life at Quorum?

Life at Quorum is much more than just a list of cool things.But we still thought you’d like to see a few.

• Entrepreneurial, collaborative work environment
• True work/life integration
• Growth-oriented company with career opportunities
• Top tier compensation and benefits package
• 401k with company match
• Corporate-wide commitment to training and development
• Leadership committed to transparency and engagement

Job Type: Full-time

Required education:

• Bachelor’s

Required experience:

• demonstrated hands-on systems analysis / business requiremen: 3 years
• 3. Technical knowledge and demonstrated experience related t: 3 years