Hotline: 678-408-1354

Systems Administrator I, EDI

Systems Administrator I

Department: Technology Services

Reports To: Director of Technology Services

Status: Exempt

GENERAL POSITION RESPONSIBILITIES (Minimum of 37.5 hours/week):

Provide all levels of helpdesk support for EDI staff, particularly the Microsoft Office suite, web browsers and general Windows desktop support.

Ensure reliability of backup systems, manage tape libraries, and perform timely file restores at staff request.

Maintain and improve network security including antivirus systems, firewalls, and software patching while following principles of design simplicity.

Perform routine management of user accounts (network, email, and phone).

Provide documentation and training for staff and Technology Services.

Manage in-office laptop and projector reservations, including setup, takedown, and inventory of equipment in a timely manner.

Provide 24/7 emergency support and off-hours maintenance, as part of a rotating on-call schedule and when deemed necessary for additional projects or back-up coverage.

Make recommendations regarding technology projects and initiatives, and assist in their planning, testing, and implementation.

SPECIFIC POSITION RESPONSIBILITIES MAY INCLUDE:
Manage Windows and Linux servers, including:
Manage Active Directory authentication services and group policies

Manage virtualization environments (VMWare) and virtual servers

Manage Citrix infrastructure

Implement printers and maintain print device hardware.

Implement and manage IIS and Apache web services and common language frameworks

Write simple VB or shell scripts

Manage Microsoft SQL Server

Manage storage solutions (SAN)

Manage email systems, including:
Manage Exchange 2003 in Windows Server cluster

Manage hosted email

Manage email archiving processes and restores

Manage spam filtering systems

Manage phone system (Cisco VOIP/Call Manager).

Manage network infrastructure, including:
Manage and troubleshoot network switches and cabling.

Manage DNS and DHCP servers

Manage web proxy servers

Manage Cisco routers and firewalls

Manage 802.11 wireless network

Identify and solve potential and actual technology security problems, including:

Protect systems by defining access privileges, control structures, and resources

Recognize problems by identifying abnormalities and reporting violations

Implement security improvements by assessing current situation, evaluating trends, and anticipating requirements

Determine security violations and inefficiencies by conducting periodic audits, vulnerability scans, and penetration tests

Upgrade systems by implementing and maintaining security controls

EDUCATION/EXPERIENCE REQUIREMENTS:
Minimum Bachelors or Associates degree in MIS or Computer Science or equivalent work experience and training preferred. Experience with Windows desktop and server environments. Relevant certifications a definite plus. Must be able to support MS Office Suite of applications. Must have the ability to communicate clearly and follow up with both technical and non-technical staff. Must have excellent problem-solving skills and a positive helpful demeanor.

AMOUNT OF TRAVEL REQUIRED:
Minimal

PHYSICAL REQUIREMENTS:
Occasional lifting of 20 to 30 lbs, stooping, kneeling, crouching, and/or crawling.

Contact Us

Eltas EnterPrises Inc.
3978 Windgrove Crossing
Suite 200A
Suwanee, Georgia
30024, USA
contact@eltasjobs.com

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