Sr Assistant Clerical-

Position Type: Full-Time, Non-Exempt

Department: Courts

Compensation Range: $15.10 – 19.36 per hour ($31,411.88 – $40,281.68)

Closing Date: November 6, 2017 @ 5:59 p.m. CST

Job Summary : Under general supervision, assist in the daily operation of the courts by providing varied and increasingly responsible secretarial, clerical and customer service support in compliance with SCR 70.41 – Court Staff Guidelines.

Essential Duties and Responsibilities:

• Customer Service, SCR 70.41 – Supreme Court Rules: determine the nature of customer visit and service being sought; determine if customer is filing proper documentation, paying appropriate fees and advise as to proper filing requirements and/or service per state statutes;

• Answer case specific inquiries using Consolidated Court Automation Programs (CCAP) and OnBase systems; answer general court inquiries.

• Process certification, exemplification and copy/search requests.
• Process occupational licenses and return of property petitions and provide official court forms; process requests from other governmental agencies; satisfy judgments.

• Process filings for court cases (civil, small claims, family, paternity, criminal, traffic, forfeiture, juvenile, Children in Need of Protective Services (CHIPs), termination of parental rights, adoption, probate, guardianship and mental health; assign case number; assign return and/or hearing dates and determine appropriate disbursements of the documents; set up jury panels for trials.

• Maintain court records; make entries of court events, activities and other information into Consolidated Court Automation Programs (CCAP); review and/or process e-filed documents, link scanned documents to entries in the court record; contact attorneys and/or parties regarding changes to court dates, i.e. adjournments and cancellations.

• Assess statutory guidelines, appropriately schedule and enter into the electronic record dates for all matters, check in parties and attorneys for court hearings and other unscheduled matters. Schedule and maintain Judges and/or Commissioner’s calendars to prevent over-booking.

• Compile, verify and print daily calendars, pull and return court files to Clerk of Court record room and/or courtroom.

• Collect loose documents and organize for scanning into Consolidated Court Automation Programs (CCAP); review scanned images prior to saving the same in order to ensure legible, high quality scan; ensure documents being scanned are correctly matched to the documents entered into Consolidated Court Automation Programs (CCAP) on the court record.

• Review court entries, enter case disposition in Consolidated Court Automation Programs (CCAP), and generate required court orders for judicial review, signature and/or distribution

• Other duties as assigned.

• Regular attendance is required.

Minimum Qualifications

Minimum Education & Years of Experience Required: High School Diploma or G.E.D equivalent with three (3) or more years of clerical and/or secretarial experience. A combination of experience and/or education may be considered.

Required Skills & Abilities

• Contact with employees or others primarily at a routine level involving basic information exchange.

• Contact with peers and others involving explanation of information (these contacts may be within or outside department or division), and the gathering of factual information; may include the communication of sensitive or confidential information.

• Limited external contact to: gather information, answer queries, or ask assistance.

• Frequent external contact to: gather information, answer queries, or ask assistance.

• External contact involving a requirement to maintain a continuing external working relationship with individuals or organizations.

• External contact involving the initiation and maintenance of relationships that can have a significant effect on the success of the organization.

• Read, write and comprehend simple instructions, short correspondence and memos.

• Read and interpret safety rules, operating/maintenance instructions and procedure manuals.

• Write routine reports, correspondence and speak effectively before both internal and external groups.

• Regularly makes decisions of responsibility, involving evaluation of information. Decisions may require development or application of alternatives or precedents.

• Work of a relatively routine nature. Requires the ability to understand and follow instructions.

• Structured work, following a limited variety of standard practices.

• Generally structured work, but involving a choice of action within limits of standard policy and procedures.

• Generally diversified and moderately difficult work. Requires judgment in the adaptation and interpretation of established practices and procedures to meet problems and situations to which the application is not clearly defined.

• Knowledge of all related computer and software applications, such as word processing, spreadsheets and Consolidated Court Automation Programs (CCAP), if applicable.

Special Instructions: This Original Examination is open to qualified internal and external candidates of the State of Wisconsin. The selection process will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods.

Milwaukee County offers competitive benefit package including group life, health and dental insurance; including major medical coverage of employees and dependents; deferred compensation and contributory pension plan, pre-tax childcare and dependent care program. Additionally, the federal government offers a loan forgiveness program for employees that serve in the public sector.

Milwaukee County is an Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability genetic information or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements.