SQL Support Delivery Analyst

The Delivery Analyst is responsible for working hand-in-hand with the client and client service team to review campaign, forms, campaign selections and counts as part of the QC process. He/she is considered an internal expert in designed component / campaign processes associated with Targetbase’s Executed Campaign, Custom Client Reports and complex Datamart Build services such as the build process, reporting and analytics and the campaign execution process.

He/she is a subject matter expert on client’s data sources and become intimately familiar with database, email and preference data including understanding key business rules that drive data outputs.

MAIN RESPONSIBILITIES

• Create and execute marketing campaigns as defined by client.
• Able to understand and create complex processes in marketing campaign tools.
• Create and execute ad-hoc and ongoing data loads to support the client’s database.
• Troubleshooting of identified data issues, questions and research.
• Develops and monitors quality control on deliverables prior to client distribution.
• Effectively utilize tools and applications, with primary expertise in enterprise marketing automation tools.
• Assist with problem escalation and resolution.
• Collaboration with other Targetbase departments and 3rd party vendors.
• Contribute thought leadership and consultative skills.
• Flexibility to support after-hours issues if necessary.

REQUIRED SKILLS

EXPERIENCE & EDUCATION

• Associates Degree or equivalent experience.

KNOWLEDGE & ABILITY

• Consultative approach to campaign planning and execution.
• Desire to learn enterprise marketing automation tools such as IBM Campaign / Unica or Adobe Campaign.
• Demonstrate strong / complex SQL experience and knowledge of relational databases.
• Excellent written and verbal communication skills.
• Detail-oriented with a focus on quality.

POSITION REQUIREMENTS

• Overtime as necessary
• On-site in Dallas
• Minimal travel may be required