Site Systems Analyst

Best people + right culture. These are the driving forces behind JE Dunn’s strategy for success. By hiring the best people we can find, giving them interesting and challenging work, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 90+ years.

JE Dunn believes in providing the best tools for employees to get the job done right. Lean operation processes. Digital document collaboration. LEED-certified, occupant-focused environments. We make sure our workforce is prepared for the job, and we expect the best. Our diverse teams around the country strive to enrich lives through inspired people and places every day, and we need inspired people like you to join us in our pursuit of building perfection.

Key Role Responsibilities – Core

SITE SYSTEMS ANALYST FAMILY – CORE

Partner with project teams and provide with options/packages/scenarios (internet connection, speed, IT service offerings) and costs.
Partner with logistics on all digital workstation/kiosk and printer setup on jobsites.
Gather initial requirements for jobsites and then going to providers to get packages built to meet budgets and financial requirements.
Initiate ongoing communication with IT and external resources.
Contact the various service providers (internet, phone, etc.) to get packages built, estimate costs, and coordinate the installations with internal project teams and external service providers, including low voltage installation.
May include management of onsite installations.
Test final installations to ensure all services and technologies are working properly.
Assist project teams or employees with technology utilization, training, and provide end user support.
Coordinate other IT systems network connectivity and systems accesses.
Monitor and maintain job site IT service throughout the duration of project and make adjustments as necessary.
Coordinate with project team and internet providers to disconnect the equipment/service.
May include physical workstation set up
Provide onsite maintenance and repair of job-site hardware including workstations, printers, telephone systems, and networking.
Respond to issues that are received by internal Help Desk, but require onsite technical support.
Enter and maintain data records related to project sites and branch offices including circuits, asset inventory, consultants, and vendors.
May go out to jobsite and remove the equipment or the project team sometimes disconnect and ship back to headquarters.
Understands equipment operation.
Maintains equipment in working order. Troubleshoots equipment problems.
Uses technology to increase productivity. Adapts to new technology.

Key Role Responsibilities – Additional Core

N/A

Knowledge, Skills & Abilities

Ability to perform work accurately and completely, and in a timely manner
Communication skills, verbal and written
Proficiency in MS Office
Time management skills
Ability to prioritize multiple projects
Organizational skills
Listening skills
Demonstrated knowledge of personal computers (PC) and operating systems
Demonstrated knowledge of PC components and associated hardware
Ability to troubleshoot and solve technical issues
Basic knowledge of networking and telecommunications
Ability to quickly and effectively solve complex problems
Ability to deliver quality through attention to detail
Ability to build relationships and collaborate within a team, internally and externally

Education

Bachelor’s degree in computer technology or related field (Preferred)
In lieu of the above requirements, relevant experience will be considered

Experience

2+ Years help desk or desktop experience (Required)
2+ Years working with ISPs, network setup (Preferred)

At JE Dunn, you’ll receive an abundance of resources dedicated to ensuring your success and future development

Employee-focused culture
Whether it’s our Employee Stock Ownership Plan (ESOP), company wellness program, or modern workspaces, we put the satisfaction of our employees at the forefront of everything we do.

Award-winning benefits package
Named one of Plan Sponsor Magazine’s 2015 Plan Sponsors of the Year, JE Dunn’s employee benefits package ranks among the top of our peer group, meeting and exceeding standard expectations.

Professional training opportunities
Our employee development team works full-time to create growth opportunities across the company. We encourage employees to take command of their own development, and we make sure they have what they need to take that next step.

Community-driven workforce
Corporate and personal involvement in the communities in which we work is simply part of the job-JE Dunn as an organization is proud to donate over 10 percent of our pre-tax earnings to charities around the country each year.

JE Dunn Construction is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. JE Dunn Construction is a background screening, drug-free workplace.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at careers@jedunn.com

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.