Service Manager

Digital Seattle is looking for a Service Manager

Check us out if you:

…Want to join one of the best Managed Services Provider in Seattle.

…Want to enjoy an awesome company culture with friendly co-workers that focus on success for the entire team.

…Are interested in working at an outstanding northwest suburban location that offers comfortable working conditions and a casual environment.

…Want to develop a strong sense of accomplishment and the feeling that what you do really matters.

…Are looking for a competitive compensation structure that rewards top performers.

…Are a key contributor that enjoys being rewarded for your effort.

Join the Digital Seattle team today!

• Competitive Wages
• Employee Recognition
• Bonuses & Incentives
• Health, Vision & Dental
• Training Programs
• Health Club Allowance

About Digital Seattle:

Digital Seattle is a fast paced and growing managed services provider that delivers business enabling technology solutions to clients in the Pacific Northwest for more than 20 years. We have strategic and long lasting relationships with the titans of the IT industry such as Microsoft, Cisco, Dell, HP, Apple, and VMware; providing us all the tools, products, services, and training options required to get the job done right the first time! We are searching for energetic, professional individuals with certified technical and professional backgrounds, who possess superior client service and support skills.

Job Requirements:

* Current MCSA/E or ability to attain certification during initial 12 months of employment

* BS Degree in Technical Major or equivalent experience

* Minimum of 6 years’ professional experience

* Knowledge and experience in cross-functional management methods and techniques

* Strong organizational, presentation, and client service skills

* Skill in strategic planning with an ability to think ahead and plan over a 6-12 month time span

* Skill in leading people and getting results with a strong client orientation

* Service awareness of all organizations key IT services for which support is being provided

* Understanding of support tools, techniques, and how technology is used to provide IT services

* Must have reliable transportation

* Flexible hours (availability) and the ability to work independently with minimal direct supervision.

Desired Qualities:

* Outstanding customer service skills

* Stable work history

* Excellent communication skills at technical and non-technical levels

* Attention to detail and quality of work

* Agreement to non-compete & confidentiality agreement

* Advanced troubleshooting skills

* Professional appearance

* Adept at utilizing resources and finding solutions

Job Type: Full-time

Salary: $82,000.00 to $120,000.00 /year

Job Location:

• Seattle, WA 98108

Required education:

• Bachelor’s

Required experience:

• relevant IT: 6 years

Required language:

• english

Required license or certification:

• Driver’s License