Senior Office Support Assistant

May 26, 2017

The MO HealthNet Division (MHD) is seeking applications for the position of Senior Office Support Assistant (Front Desk) located in Cole County in the Finance Unit.

Job Description:

This position serves as the first point of contact for the MO HealthNet Division. Duties include answering the Division’s main telephone number and directing calls to appropriate staff. The individual serves as receptionist to the Division, greets visitors and ensures they sign-in, and notifies staff of the visitor’s arrival. The individual signs for packages and deliveries and assists with distribution of mail on Monday’s and other days as needed.

The individual processes internal requests, orders office supplies and equipment, prepares and tracks purchasing requests, prepares all Division Invoice payments for submission, assembles required information and scans all invoice materials to the Budget files on-line. The individual also maintains the on-line Budget Invoice files of vendor payments, researches materials for audits and sets up new on-line file system for each new fiscal year.

This individual prepares overnight or 2nd day delivery mail via UPS and retrieves documents from the Secretary of State archiving system when needed, as well as assisting other units prepare and input files to be archived. This position also updates the State Statutes Master Books in Finance monthly.

The successful candidate will work independently within the scope of the assigned duties. They must be able to respond to inquiries in a courteous, professional manner, be flexible, and maintain high attendance. Daily contact with MO HeathNet participants and providers, department representatives, federal and state agencies, attorneys and legislative offices can be expected. The applicant should be able to multi-task in a fast paced environment.

Equipment used includes personal computer, copy machine, scanner and calculator. There may be some moderate lifting involved. Hours of the position are 8:00am to 5:00pm.

Knowledge, Skills, and Abilities:

Qualifications:

Two or more years of experience as an Office Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency.

OR

Three or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

SALARY RANGE: $1,064.00 (For current DSS employees, current salary will increase at least one step if receive a promotional appointment.)