Senior Clinical Business Enablement Consultant

The Senior Business Analysis Consultant is responsible for supporting the technology needs of clinical operations as part of the Clinical Self Service team. The role supports the Electronic Medical Record (EMR) Integration with Medical Prior Authorization Program, which is technology that enables providers to receive prior authorization determinations from within their internal EMR system. The role has direct interaction with business partners and Subject Matter Experts to understand and define business needs for system enhancements.

The Senior Business Analysis Consultant must possess expertise and detailed knowledge of the system functionality supported so they can troubleshoot system issues, assess impact from requested changes, provide estimates, and perform testing. This position will also work with business and users to recommend and drive strategies for optimizing the use of the system. As a key resource and mentor to others, the role must maintain a high degree of accuracy and technical competence; possess superior attention to detail, and exhibit excellent oral and written communication skills. The Analyst must have strong interpersonal skills, and have the ability to consistently meet deadlines. Business Analysis support for all phases of the Software Development Life Cycle will be provided, and includes serving as an Agile Product Owner.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Driving requirement gathering and analyzing business requirements for system enhancements on behalf of the Clinical business
Serving as an Agile Product Owner to provide guidance to the scrum teams
Conducting analysis on complex business problems, and making recommendations on solutions
Serving as a Subject Matter Expert for the applications and technologies supported
Mapping current and future state business workflows
Coordinating production issue analysis, impact assessment, prioritization, timely resolution, testing, implementation, and communications
Coordinating the impact assessment and support of other programs that may have impact to the technologies supported
Assisting business with strategic technology planning to streamline and improve business operations
Managing and tracking enhancements and technology roadmap
Gathering supporting information for business case creation
Creating and presenting program level updates to leadership
Performing User Acceptance Testing for system enhancements
Mentoring other Business Analysts, and setting a strong example for SDLC process, and business interactions

Required Qualifications:

BA/BS degree in Business, Technology, Clinical, or related field
8 or more years of experience eliciting and writing business requirements, documenting business process, or systems analysis
5 or more years of experience as a Lead Business Analyst or an Agile Product Owner role that supports a technology application
5 or more years of experience mapping business process
1 or more years of experience supporting technologies within an Agile framework
1 or more years of experience performing User Acceptance Testing or QA testing
Intermediate experience using MS Word, Excel, Visio, and Powerpoint

Preferred Qualifications:

Experience supporting Electronic Data Interchange (EDI) transactions
Reporting and data analytics experience
Prior experience supporting healthcare or clinical systems or technologies
Project management or project coordination experience
Experience working with external software vendors
Ability to strategize and think big picture
Excellent time management, organizational, and prioritization skills, with the ability to balance multiple priorities
Demonstrated creative problem solving skills, adapting approach as needed for each engagement
Demonstrated ability to work independently in a matrixed environment
Demonstrated ability to work at all levels within a team structure
Excellent written and communication skills
Fast learner, analytical thinker, very detail oriented
Ability to work with technical teams and understand technical details
Demonstrated ability to communicate ideas clearly, concisely and persuasively at all levels of an organization

Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.(sm)

All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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