SENIOR ANALYST, BUSINESS ANALYTICS & REPORTING

Responsible for the development and execution of analyses that address specific client issues or initiatives. Proactively identify trends and issues utilizing a range of analytic techniques and tools. Support Business Analytics and Reporting (BAR) leadership in the development of standard reporting and analytical packages. Liaise with client services, network development, and operational personnel to ensure the appropriateness of underlying assumptions and interpretations. Provide expertise and direction as it relates to client analytics solutions/services both internally and externally.

Responsibilities:

Develop and deliver client analytics and reporting activities, support client relationship building, and overall project management of externally focused analytic deliverables.
Define, develop and refine methodologies, tools and templates to allow for the successful execution of analytic deliverables. Support the ongoing development of the BAR group capabilities by sharing innovative approaches and solutions with the broader team
Participate in various activities to support the growth of the BAR group including:

Development of content and participating in the delivery of training to the Account Management function
Development and maintenance of appropriate documentation regarding analytic approaches, metric definitions, etc.
Other BAR group projects as directed by BAR leadership.

Required Skills and Experience:

Candidate will have at least 3 years’ experience in analytics/reporting field. Successful candidates may bring experience from an agency, client, or consulting environment. Bachelor’s degree required.

Analytical Skills – Analyzing and synthesizing information to understand issues and identify options. Able to translate business requirements into reporting/analysis requirements. Ability to utilize / expand prospective business models.
Technical Abilities – Expertise in Excel and PowerPoint 2007/2010. Strong experience with Pivot Tables, macros, VBA and SQL desired. Familiarity with Oracle Business Intelligence, Python, R Studio a plus.
Managing Diverse Relationships – Ability to relate well to a wide variety of diverse styles of people, types, and classes; open to differences; effective up, down, sideways, inside, and outside; builds diverse networks; quick to find common ground; treats differences fairly and equitably; treats everyone as a preferred customer.
Organizing and Planning – Ability to plan, organize and prioritize work, balancing resources, skills, priorities and timescales to achieve objectives.
Adaptability – Ability to respond and adapt to changing circumstances and to manage, solve problems and provide solutions in a climate of ambiguity.
Communicating Effectively – Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across.
Team Player – Proven ability to manage strong working relationships within the company. Able to complete tasks and work cooperatively with others.
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Plan for Contingencies – Able to proactively identify potential problems and create contingency plans or “work-arounds” to implement if problems occur.
Understanding the Business – Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understands how businesses operate in general; learns new methods and technologies easily. Understands the organization’s business model and competitive position in the marketplace.
Keeping on Point – Can quickly separate the mission-critical from the nice to dos and the trivial; quickly senses what’s the next most useful thing to work on; focuses on the critical few tasks that really add value and puts aside or delays the rest.
Influencing and Negotiation Abilities – Promote ideas and persuasively shape stakeholder opinions and negotiate skillfully to create the best outcome possible. Negotiate win-win solutions.
Detailed Oriented – Is well organized and resourceful, has the ability to reduce a complex concept or task into something that is manageable and clearly interpreted. Is able to get things done with less and in less time; can work on multiple tasks at once without losing track; foresees and plans around obstacles.
Leads by Example – Ability to serve as a role model for the organization’s values; takes responsibility for delivering on commitment; gives proper credit to others; acknowledges own mistakes rather than blaming others.