Reservation Call Center Agent – 1st & 2nd Shifts Available

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0147E

Description

WHO WE ARE:
Commanding the intersection of the two most exciting sectors in the world, technology and travel, Sabre is a global company delivering cutting-edge technology that moves 1 billion people all over the globe each year. We process nearly 100,000 travel-related transactions every second as a critical component of the world’s largest industry: travel and tourism.

Sabre Hospitality Solutions

serves hoteliers around the globe with the industry’s most innovative and comprehensive suite of technology services and products. Our solutions empower hotels and hotel chains to deliver true hospitality reliably and at scale, improving guest experience throughout the traveler journey.

Our team is comprised of the hospitality industry’s most innovative and entrepreneurial leaders, and together we form the fastest growing business unit of a $3B+ global technology company. Candidates who join our team must thrive in fast-paced, entrepreneurial environments and be committed to serving the needs of our hospitality customers around the globe. If this sounds like you, we would welcome the opportunity to get to know you better.

• We have 1st & 2nd shift positions available. Candidates must be able to work an 8 hour shift between the hours of 7:00am and 11:00pm (each shift has a 45 minute unpaid meal break).
• Candidates must be able to work any days of the week including both weekend days.
• We will be starting our next training class on April 17, 2017 (mandatory training is 2 weeks from 9am-5:45pm)

GENERAL DESCRIPTION:
Engage with potential and existing guest inquiries to provide hotel reservation and guest services in a sales based position

Drive hotel revenue for our customers by successfully offering appropriate products based on callers requests and needs

Assist with all caller’s requests including modifications and cancellations of existing reservations.

Leverage multiple applications to service guest inquiries

Great base salary plus attractive performance based compensation opportunities!

Qualifications

EDUCATION:
HS diploma or equivalent (GED) is required

College degree or industry related program certifications preferred

EXPERIENCE:
Minimum 1 year of related experience preferred

Excellent verbal and written skills, time management, and deductive reasoning required

Fluency in Spanish a plus (Spanish shifts specifically available)

Prior experience in hospitality (hotel) industry a plus

Prior experience in customer service/sales positions a plus

At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities. And, you will be surrounded by intelligent team members who you will be proud to call your peers.

To learn more about the people and culture at Sabre, follow us on Twitter, Facebook and LinkedIn. Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals.

Job

:

Sales – Sales

Primary Location

US-TX-Dallas Ft Worth – Southlake

Organization

:

Sabre

Schedule

:

Full-time

Travel

:

No

Overtime Status

:

Non-exempt